Re: Audio on Microsoft Surface laptop stops working
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nvda has logs. Probably jaws des too. yoo. You could chek them.
On Sep 8, 2021, at 10:34 AM, em3e3 via groups.io <e.tripoli@...> wrote:
I'm helping a friend who is almost totally blind, (I'm seeing), and seems to have an ongoing issue with both of his Microsoft Surface laptops. After a varied, but short amount of time, any screen reader he has tried stops working, usually within about 5 to 10 minutes.
I suspect a software issue with the laptop, but it's happened on two different laptops, and both Narrator and NVDA have the issue. The problem occurs when using the built-in speakers, or Bluetooth connected headphones.
I don't have access to the laptops, and he lives across the country, so I'm looking for any advice or tips that can help me before I do a remote assist with him.
Has anyone else heard of, or had audio issues like this?