problem with nvda
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udit pandey
hi all, hope you all are very well I have a problem with nvda I will tell the situation yesterday and today I tried to convert a pdf to word with abbyy finereader 15 when I have successfully cunverted the pdf to word my nvda is reading every paragraf 2 times using nvda latest version windows 10 MS office 2019 and abbyy finereader 15 |
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This would be a question for the main group if it is indeed an NVDA issue. What I wonder is whether or not the conversion was indeed successful. And by that I don't mean whether or not the software completed without issue, but whether the result itself may not somehow contain the duplicated paragraphs that are being read.
If you have Office 2019, you really should just open the PDF file in MS-Word directly. Since Office 2016 MS-Word has been able to open PDFs and it converts them to Word format while doing so, as well as save things you've composed in word as PDF files if you so choose. Try opening the PDF file you used Abbyy Finereader 15 to convert directly in MS-Word instead and see if the issue persists. If it does, there is very likely something "off" about the source PDF file. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Under certain circumstances, profanity provides a relief denied even to prayer. ~ Mark Twain |
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Quentin Christensen
As Brian said, this would be fine in the main group, and also likely an artifact of the way Abbyy is making the PDF. If you've got an example you can send me, I can have a look (send it to me off list to info@... - the attachment will get block if you try to reply to the group). The other thing which would be worth doing, is creating an issue on our tracker at: https://github.com/nvaccess/nvda/issues Kind regards Quentin. On Wed, Mar 9, 2022 at 3:15 AM udit pandey <udit52805@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess |
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On Tue, Mar 8, 2022 at 08:08 PM, Quentin Christensen wrote:
The other thing which would be worth doing, is creating an issue on our tracker at: https://github.com/nvaccess/nvda/issues- Far be it from me to pooh-pooh this idea, but I'm seriously asking if it isn't premature? Don't we need to determine whether this is, indeed, and artifact of how the PDF was created first? My comment "if it is indeed an NVDA issue," stems from the need to do a few more diagnostic steps to make that determination. It's more work for all involved, including the reporter, to open an issue if the issue does not lie with NVDA. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Under certain circumstances, profanity provides a relief denied even to prayer. ~ Mark Twain |
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Quentin Christensen
Brian, You are likely right, although arguably most of the same work needs to be done regardless of where the issue lies - ie for someone to usefully report it to Abbyy (if the issue lies with them), they would need to collect much of the same information we need. My other thought was, even if we determine that the issue lies with Abbyy five minutes after it's opened, our issue tracker is one of the first places a lot of people look to see if an issue is known - so if someone else faces this issue in a month or so when we've forgotten about it, that record will still be there to find. But yes, working out what is being created (and from what original material) is a starting point. On Wed, Mar 9, 2022 at 12:26 PM Brian Vogel <britechguy@...> wrote: On Tue, Mar 8, 2022 at 08:08 PM, Quentin Christensen wrote: --
Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess |
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udit pandey
hi all, I did tried to convert or you say open the pdf in word and the problem still is there what to do? |
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I have noticed that especially with a large pdf file, after its opened you will have to alt tab a few times to get the stupid thing to read. You may want to try to get balabolka and run it through this. The biggest issue with balabolka is that it may as well not exist. They update quite a lot but they don't automatically announce so I check every 6 months and get the latest if I remember.
On 9/03/2022 2:56 pm, udit pandey
wrote:
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udit pandey
hi Shaun, can you go a little breafe about this |
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Quentin Christensen
I got your file, and it is reading fine in Word here. I am using NVDA 2021.3.3 on Windows 10 (64-bit) Version: 21H2 (2009), Build: 19044.1526 with Office 365 (64-bit) Version: 16.0.14931.20118 On Wed, Mar 9, 2022 at 1:01 PM udit pandey <udit52805@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess |
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Gene
I thought Balabolca is an EPUB reader because when I have tried
to use it to open PDF files, it froze.
Gene On 3/8/2022 7:59 PM, Shaun Everiss
wrote:
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udit pandey
hi, but the problem is still there I am pasting the reading sampal here 1. The Question Paper contains THREE sections-READING, WRITING & GRAMMAR and LITERATURE. 1. The Question Paper contains THREE sections-READING, WRITING & GRAMMAR and LITERATURE. so, the above are the sampals of reading of nvda |
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Quentin Christensen
What version of NVDA, Windows and Office are you using? The file you sent me reads fine for me, so if you are using an older version, it might be something which has been fixed, or possibly a particular quirk of using a certain build of Windows and Office together. You could also double check that you are using the latest version of Abbyy Finereader - it may be that a newer version of that product produces slightly more robust files as well. Kind regards Quentin. On Wed, Mar 9, 2022 at 1:44 PM udit pandey <udit52805@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess |
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Gene
Why do you think NVDA is the problem? Why isn't the problem that the document has those lines repeated in the scanned version of the document itself?
Gene On 3/8/2022 8:44 PM, udit pandey wrote:
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Quentin Christensen
Gene, Udit did send me a copy of the scanned document off list. It only has one copy of those lines / reads fine with NVDA for me. I'll be interested to see what version of each program Udit is using, but I wonder if it is something with the way the particular version of Office is reading the way Abbyy has created the file. On Wed, Mar 9, 2022 at 2:05 PM Gene <gsasner@...> wrote:
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Quentin Christensen Training and Support Manager Training: https://www.nvaccess.org/shop/ Certification: https://certification.nvaccess.org/ User group: https://nvda.groups.io/g/nvda Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess |
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It certainly wouldn't hurt for Udit to perform The Most Basic Troubleshooting Steps for Suspected NVDA Issues
-- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Under certain circumstances, profanity provides a relief denied even to prayer. ~ Mark Twain |
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You didn't include the previous message so I forgot what it was about. If you mean the pdf stuff.
When you open pdf files in adobe reader, they don't always read straight away after processing in fact the processing dialog doesn't always come up till you alt tab away and back. If its a bit document you need to alt tab away then back, then wait till its done then wait a few seconds then do it again and it should read then. You can also get balabolka just search it.
On 9/03/2022 3:01 pm, udit pandey
wrote:
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Balabolka can read pdfs to. Rightclick the file and there should be an option to view the file in balabolka it can do quite a lot of things. Its just a shame it doesn't auto update itself so you need to search every so often for the latest version.
On 9/03/2022 3:09 pm, Gene wrote:
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To be honest its not nvda. Not all documents are written equally. What is worse now is adobe reader is a strange beast. At least 64 bit works like it should but its a bit strange loading. Once its loaded and once you alt tab a bunch it does work its just slightly annoying but it does work.
On 9/03/2022 4:05 pm, Gene wrote:
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udit pandey
hi all, I am using the latest version of nvda windows 10 21 H2 and office 2019 |
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On Wed, Mar 9, 2022 at 02:14 AM, udit pandey wrote:
I am using the latest version of nvda windows 10 21 H2 and office 2019- And have you performed The Most Basic Troubleshooting Steps for Suspected NVDA Issues? We're pretty much dead in the water here without additional diagnostic steps being taken by you and the results of those requested being reported back. Like many others, I strongly suspect that this is not an issue with the NVDA core code, but with something else, possibly including an add-on or add-ons. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Under certain circumstances, profanity provides a relief denied even to prayer. ~ Mark Twain |
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