Delivery Notifications?
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David Russell <david.sonofhashem@...>
Hello NVDA Chat,
I am having problems making sense of the following notification concerning an email sent to a specific entity. I understand the message was blocked, but don't understand the reasoning or lack thereof. Your message to inquiries@... has been blocked. See technical details below for more information. The response from the remote server was: 550 5.4.1 Recipient address rejected: Access denied. AS(201806281) [DBAEUR03FT007.eop-EUR03.prod.protection.outlook.com] Final-Recipient: rfc822; inquiries@... Action: failed Status: 5.4.1 Remote-MTA: dns; abilitynet-org-uk.mail.protection.outlook.com. Note: I double-checked ensuring I had the correct email address. Thanks in advance. -- David C. Russell, Author david.sonofhashem@... |
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On Mon, Aug 29, 2022 at 12:41 PM, David Russell wrote:
I double-checked ensuring I had the correct email address.- Then you must not have checked character by character. From the abilitynet.org.uk Contact Us page: enquiries@... Note the first character. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. ~ Martin Luther King, Jr. |
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Brian's Mail list account
Is it not Enquiries
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Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "David Russell" <david.sonofhashem@...> To: <chat@nvda.groups.io> Sent: Monday, August 29, 2022 5:41 PM Subject: [chat] Delivery Notifications? Hello NVDA Chat, |
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David Russell <david.sonofhashem@...>
Hi Chat and Brian,
As I subscribe to the Digest of Chat, this is my first opportunity to get back to you concerning my topic regarding delivery notifications. On my NVDA Screen reader, 2020.4, I beg to differ with you on the first characdter in 'enquiries'. Mine reads it as 'inquiries' the letter i. This causes me to wonder if the setting for UK English vs U.S. english is the reason for the spelling difference? If so, I will resend this entity an email related to my concerns at hand with them using the letter e in enquiries. Thank you! -- David C. Russell, Author david.sonofhashem@... |
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Gene
What setting are you talking about? Whatever it is, no setting
should cause what appears on screen, as a different letter, to be
shown or spoken.
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Gene On 8/30/2022 9:20 AM, David Russell
wrote:
Hi Chat and Brian, As I subscribe to the Digest of Chat, this is my first opportunity to get back to you concerning my topic regarding delivery notifications. On my NVDA Screen reader, 2020.4, I beg to differ with you on the first characdter in 'enquiries'. Mine reads it as 'inquiries' the letter i. This causes me to wonder if the setting for UK English vs U.S. english is the reason for the spelling difference? If so, I will resend this entity an email related to my concerns at hand with them using the letter e in enquiries. Thank you! |
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On Tue, Aug 30, 2022 at 03:52 AM, Brian's Mail list account wrote:
Is it not Enquiries- Yes, Mr. Gaff, it is enquiries. You can go to the contact page for abilitynet.org.uk yourself to check. What it is not, is I N, inquiries. I copied what I posted directly from that webpage. It doesn't get more definitive than that. If that's wrong, then take it up with the company. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. ~ Martin Luther King, Jr. |
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On Tue, Aug 30, 2022 at 10:23 AM, Gene wrote:
Whatever it is, no setting should cause what appears on screen, as a different letter, to be shown or spoken.- Precisely! And it is beyond simple to go to a company's website and snag an email address (often there are several, depending on what you're seeking to do) from their contact us page. Here is the one for abilitynet.org.uk: https://abilitynet.org.uk/how-contact-us And here is the full mailto link from that page, as presented to anyone: With this, I'm out. This has gotten ridiculous, and people should be checking things like this independently. The "how to" is no mystery. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. ~ Martin Luther King, Jr. |
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Gene
My guess is that you, David, are referring to the address shown in
the error message. That isn't the correct address and you will see
what you wrote. The message is showing you the address you wrote,
not the correct address.
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Gene On 8/30/2022 9:23 AM, Gene wrote:
What setting are you talking about? Whatever it is, no setting should cause what appears on screen, as a different letter, to be shown or spoken. |
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Brian's Mail list account
Yes the only mystery here is why it might sound like an I even when cursored over. Its fine here on every sy synth I've used, including espeak.
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Sometimes of course email addresses can be very annoying as the words in them tend to run together, but if you cut and paste the address, or click it directly if it allows it then normally you do not have to know its spelling. Seeing as I prepare scripts for spoken news items here in the UK, I do often encounter the running together aspect but that is most certainly not the case in this example. A mystery unless you are using pico as your voice which is well known for its creative spelling. Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Brian Vogel" <britechguy@...> To: <chat@nvda.groups.io> Sent: Tuesday, August 30, 2022 3:32 PM Subject: Re: [chat] Delivery Notifications? On Tue, Aug 30, 2022 at 10:23 AM, Gene wrote: - Precisely! And it is beyond simple to go to a company's website and snag an email address (often there are several, depending on what you're seeking to do) from their contact us page. Here is the one for abilitynet.org.uk: https://abilitynet.org.uk/how-contact-us And here is the full mailto link from that page, as presented to anyone: * Or email us at enquiries@... ( enquiries@...?subject=I%20am%20looking%20for%20free%20IT%20support ) With this, I'm out. This has gotten ridiculous, and people should be checking things like this independently. The "how to" is no mystery. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 *Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity.* ~ Martin Luther King, Jr. |
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Gene
The very likely explanation is that the person is citing the address
he used. The error message doesn't show and doesn't know the
correct address. It is telling you there is a problem with the
address you are using.
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Gene On 8/31/2022 4:33 AM, Brian's Mail list
account via groups.io wrote:
Yes the only mystery here is why it might sound like an I even when cursored over. Its fine here on every sy synth I've used, including espeak. |
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On Wed, Aug 31, 2022 at 08:31 AM, Gene wrote:
The very likely explanation is that the person is citing the address he used.- Agreed. And operated under the incorrect assumption that inquires, not enquiries, was indeed correct. It wasn't, and a simple check at the website determined that for me in seconds. While any of us may get the very rare bounce message because the receiving email server was having issues, if you ever get a second one using the same address when sent later (as in at least an hour later) you can almost be assured that you have a bad email address. Even when you get the first one, the probability is much greater that you have a bad email address than the receiving email server is malfunctioning. Look again, at the appropriate source, for that email address again and, when you find it, use the context menu to copy email address. -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. ~ Martin Luther King, Jr. |
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David Russell <david.sonofhashem@...>
Hello NVDA Chat,
I am responding to Gene and Brian primarily with this additional post on the topic I began two days ago. First, Gene, to answer you, I know NVDA has different voice settings for various types of English accents. I assume NVDA being an international product, one can also select a different language. Is that not true? If one chooses a different English accented voice, would this too effect the way spelling is read? Canada spells the word bank check as bank cheque for example. This would be a simple answer to the issue of hearing letters i n q instead of e n q for enquiries. Second, and this is the mystery, I arrowed through the email address and heard 'in' as opposed to 'en'. I am using whatever synthesizer was part of NVDA 20.4. It is set to American English for voice. Finally, I have found that it is a 'gamble' when it comes to using a provided email link by a given website. More times than not, I end up sending an email, and typing the entire address provided. Thus I can accept your explanation for the error message, but typed it as read to me initially. Sorry some found this to be ridiculous; I found it concerning and or puzzling. Thanks! -- David C. Russell, Author david.sonofhashem@... |
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Gene
The accent is how words are spoken. It has nothing to do with
spelling. You see the letters that appear on screen, regardless of
which accent or language you select in NVDA.
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If someone spells colour with an o u you will see o u regardless of how NVDA is set. You don't explain where you were when you heard the address. If you were on the web site, it is e n. When checking anything that may be caused by incorrect spelling, check the item letter by letter. Don't rely on what you hear in terms of how a word is pronounced. You already know delivery failed and that the address couldn't be found. On the web site, check the address letter by letter. Gene On 8/31/2022 9:16 AM, David Russell
wrote:
Hello NVDA Chat, I am responding to Gene and Brian primarily with this additional post on the topic I began two days ago. First, Gene, to answer you, I know NVDA has different voice settings for various types of English accents. I assume NVDA being an international product, one can also select a different language. Is that not true? If one chooses a different English accented voice, would this too effect the way spelling is read? Canada spells the word bank check as bank cheque for example. This would be a simple answer to the issue of hearing letters i n q instead of e n q for enquiries. Second, and this is the mystery, I arrowed through the email address and heard 'in' as opposed to 'en'. I am using whatever synthesizer was part of NVDA 20.4. It is set to American English for voice. Finally, I have found that it is a 'gamble' when it comes to using a provided email link by a given website. More times than not, I end up sending an email, and typing the entire address provided. Thus I can accept your explanation for the error message, but typed it as read to me initially. Sorry some found this to be ridiculous; I found it concerning and or puzzling. Thanks! |
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This of course assumes the address will be on the website. You might only have web to case most of the time. I’m seeing that more and more especially with the bigger companies.
From: chat@nvda.groups.io <chat@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, August 31, 2022 7:08 AM To: chat@nvda.groups.io Subject: Re: [chat] Delivery Notifications?
On Wed, Aug 31, 2022 at 08:31 AM, Gene wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. ~ Martin Luther King, Jr. |
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On Wed, Aug 31, 2022 at 12:14 PM, Sarah k Alawami wrote:
This of course assumes the address will be on the website.- And if it isn't, then you use the contact us form they have there instead. I presume you'll have one, the other, or sometimes both. We all face precisely the same thing, depending on whether a company still "does email" versus not. But the definitive answer about what they do, and how, is to be found on the "Contact Us" page. That's the definitive source. If someone doesn't have one of those, well, . . . -- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. ~ Martin Luther King, Jr. |
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Yep. I have coded websites with no contact form as that was not what it was meant for. And those who know me know how to get hold of me anyway. It all depends on the use case. Most of my sites have a web to case form. Now, if that also causes an email to fail to deliver, that is a much much bigger problem.
From: chat@nvda.groups.io <chat@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, August 31, 2022 9:43 AM To: chat@nvda.groups.io Subject: Re: [chat] Delivery Notifications?
On Wed, Aug 31, 2022 at 12:14 PM, Sarah k Alawami wrote:
- Brian - Windows 10, 64-Bit, Version 21H2, Build 19044 Nothing in all the world is more dangerous than sincere ignorance and conscientious stupidity. ~ Martin Luther King, Jr. |
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Chris Mullins
Hi The words Enquiry and Inquiry are used interchangeably these days. I am English and I have always thought of “Enquiry” as being relative to finding out general information about something, whereas “Inquiry” is relative to finding more detailed facts about something. As soon as I read your post I thought that would be the problem. I guess it’s just down to nationality and age as to how these things are viewed and it’s just the case you spell something the way you are used to, which may not be what you actually heard.
Whilst reading your post below I noticed another difference in the way you wrote something. Below you say “effect the way spelling is read” but I would write this as “affect the way spelling is read”.
Cheers Chris Sent from Mail for Windows
From: David Russell
Sent: 31 August 2022 15:16 To: chat@nvda.groups.io Subject: [chat] RE Delivery Notifications?
Hello NVDA Chat,
I am responding to Gene and Brian primarily with this additional post on the topic I began two days ago. First, Gene, to answer you, I know NVDA has different voice settings for various types of English accents. I assume NVDA being an international product, one can also select a different language. Is that not true? If one chooses a different English accented voice, would this too effect the way spelling is read? Canada spells the word bank check as bank cheque for example. This would be a simple answer to the issue of hearing letters i n q instead of e n q for enquiries.
Second, and this is the mystery, I arrowed through the email address and heard 'in' as opposed to 'en'. I am using whatever synthesizer was part of NVDA 20.4. It is set to American English for voice.
Finally, I have found that it is a 'gamble' when it comes to using a provided email link by a given website. More times than not, I end up sending an email, and typing the entire address provided.
Thus I can accept your explanation for the error message, but typed it as read to me initially. Sorry some found this to be ridiculous; I found it concerning and or puzzling. Thanks!
-- David C. Russell, Author david.sonofhashem@...
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Brian's Mail list account
Well, my spell checker says inquiries is wrong.
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Since this thread started I've looked through my address book and there are a lot of people using e as the first letter in their addresses, and none using i in this context, e has to be right. I do believe that US spelling could well be different, but that is a whole other topic! Brian -- bglists@... Sent via blueyonder.(Virgin media) Please address personal E-mail to:- briang1@..., putting 'Brian Gaff' in the display name field. ----- Original Message -----
From: "Chris Mullins" <cjmullins29@...> To: <chat@nvda.groups.io> Sent: Wednesday, August 31, 2022 8:30 PM Subject: Re: [chat] Delivery Notifications? Hi The words Enquiry and Inquiry are used interchangeably these days. I am English and I have always thought of “Enquiry†as being relative to finding out general information about something, whereas “Inquiry†is relative to finding more detailed facts about something. As soon as I read your post I thought that would be the problem. I guess it’s just down to nationality and age as to how these things are viewed and it’s just the case you spell something the way you are used to, which may not be what you actually heard. Whilst reading your post below I noticed another difference in the way you wrote something. Below you say “effect the way spelling is read†but I would write this as “affect the way spelling is readâ€.         Cheers                Chris Sent from Mail for Windows From: David Russell Sent: 31 August 2022 15:16 To: chat@nvda.groups.io Subject: [chat] RE Delivery Notifications? Hello NVDA Chat, I am responding to Gene and Brian primarily with this additional post on the topic I began two days ago. First, Gene, to answer you, I know NVDA has different voice settings for various types of English accents. I assume NVDA being an international product, one can also select a different language. Is that not true? If one chooses a different English accented voice, would this too effect the way spelling is read? Canada spells the word bank check as bank cheque for example. This would be a simple answer to the issue of hearing letters i n q instead of e n q for enquiries. Second, and this is the mystery, I arrowed through the email address and heard 'in' as opposed to 'en'. I am using whatever synthesizer was part of NVDA 20.4. It is set to American English for voice. Finally, I have found that it is a 'gamble' when it comes to using a provided email link by a given website. More times than not, I end up sending an email, and typing the entire address provided. Thus I can accept your explanation for the error message, but typed it as read to me initially. Sorry some found this to be ridiculous; I found it concerning and or puzzling. Thanks! -- David C. Russell, Author david.sonofhashem@... |
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