Browser problems


John J. Boyer
 

I have the late Windows 10 and NVDA, and I am using a Braille display and no speech.

The Chrolme browser used to start at the adress and search bar. now NVDA says new tab and I cn't get the adress and search bar so I can pick a website.

Firefox now starts with NVDA saying unknown. and itg won't move anywhere.

Any help with these problems would be greatly appreciated.

Thanks,
John

--
John J. Boyer
Email: john.boyer@...
website: http://www.abilitiessoft.org
Status: Company dissolved but website and email addresses live.
Location: Madison, Wisconsin, USA
Mission: developing assistive technology software and providing STEM services
that are available at no cost


 

John,

As this seems to be an NVDA problem, it would have been fine to ask on the main group.  But, before you do, please try The Most Basic Troubleshooting Steps for Suspected NVDA Issues then report back as to whether any one of them caused things to go back to normal.

It would also really help were you to run the winver command and provide the exact Windows 10 version and build, along with the NVDA version you're running.  I have long ago learned that people often believe, mistakenly, that they're up to date when in actuality they're not, and that has the potential to make a difference.
--

Brian - Windows 10, 64-Bit, Version 22H2, Build 19045

Puritanism: The haunting fear that someone, somewhere, may be happy.

    ~ H.L. Mencken, AKA The Sage of Baltimore


John J. Boyer
 

Resolved! I shut down Windows and restarted it. The problems with Chrome and Firefox disapeared. What could cause such behavior?
The machine does have antivirus and maybe antymalware installed.

Thanks,
John

On Thu, Nov 24, 2022 at 07:51:38AM -0800, Brian Vogel wrote:
John,

As this seems to be an NVDA problem, it would have been fine to ask on the main group.  But, before you do, please try The Most Basic Troubleshooting Steps for Suspected NVDA Issues ( https://nvda.groups.io/g/nvda/message/81494 ) then report back as to whether any one of them caused things to go back to normal.

It would also really help were you to run the winver command and provide the exact Windows 10 version and build, along with the NVDA version you're running.  I have long ago learned that people often believe, mistakenly, that they're up to date when in actuality they're not, and that has the potential to make a difference.
--

Brian - Windows 10, 64-Bit, Version 22H2, Build 19045

*Puritanism: The haunting fear that someone, somewhere, may be happy.*

~ H.L. Mencken, AKA The Sage of Baltimore




--
John J. Boyer
Email: john.boyer@...
website: http://www.abilitiessoft.org
Status: Company dissolved but website and email addresses live.
Location: Madison, Wisconsin, USA
Mission: developing assistive technology software and providing STEM services
that are available at no cost


Brian's Mail list account
 

Unfortunately you will probably never know the e answer, I've had all sorts of seemingly unconnected problems where a complete restart has fixed them but even a run of the tool in nvda did not. My guess in most cases is a cached version of part of the registry is in use when it should have been refreshed from the one written to the disc, and the only true way to be sure this happens is a restart of the system.
Brian

--
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Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
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in the display name field.

----- Original Message -----
From: "John J. Boyer" <john.boyer@...>
To: <chat@nvda.groups.io>
Sent: Friday, November 25, 2022 9:04 AM
Subject: Re: [chat] Browser problems


Resolved! I shut down Windows and restarted it. The problems with Chrome and Firefox disapeared. What could cause such behavior?
The machine does have antivirus and maybe antymalware installed.

Thanks,
John

On Thu, Nov 24, 2022 at 07:51:38AM -0800, Brian Vogel wrote:
John,

As this seems to be an NVDA problem, it would have been fine to ask on the main group. But, before you do, please try The Most Basic Troubleshooting Steps for Suspected NVDA Issues ( https://nvda.groups.io/g/nvda/message/81494 ) then report back as to whether any one of them caused things to go back to normal.

It would also really help were you to run the winver command and provide the exact Windows 10 version and build, along with the NVDA version you're running. I have long ago learned that people often believe, mistakenly, that they're up to date when in actuality they're not, and that has the potential to make a difference.
--

Brian - Windows 10, 64-Bit, Version 22H2, Build 19045

*Puritanism: The haunting fear that someone, somewhere, may be happy.*

~ H.L. Mencken, AKA The Sage of Baltimore




--
John J. Boyer
Email: john.boyer@...
website: http://www.abilitiessoft.org
Status: Company dissolved but website and email addresses live.
Location: Madison, Wisconsin, USA
Mission: developing assistive technology software and providing STEM services
that are available at no cost






Gene
 

I don't know.  Sometimes, problems occur and you never know why but rebooting is one of the first things to try when unexpected and odd problems begin and you have no idea of why.  If you did something specific you think might have caused the problem, you might want to follow up on that but even so, rebooting is still something to do, often before pursuing the possible cause you think it might be because odd coincidences happen and rebooting might save you considerable work to unsuccessfully solve the problem.

Gene

On 11/25/2022 3:04 AM, John J. Boyer wrote:
Resolved! I shut down Windows and restarted it. The problems with Chrome and Firefox disapeared. What could cause such behavior?
The machine does have antivirus and maybe antymalware installed.

Thanks,
John

On Thu, Nov 24, 2022 at 07:51:38AM -0800, Brian Vogel wrote:
John,

As this seems to be an NVDA problem, it would have been fine to ask on the main group.  But, before you do, please try The Most Basic Troubleshooting Steps for Suspected NVDA Issues ( https://nvda.groups.io/g/nvda/message/81494 ) then report back as to whether any one of them caused things to go back to normal.

It would also really help were you to run the winver command and provide the exact Windows 10 version and build, along with the NVDA version you're running.  I have long ago learned that people often believe, mistakenly, that they're up to date when in actuality they're not, and that has the potential to make a difference.
--

Brian - Windows 10, 64-Bit, Version 22H2, Build 19045

*Puritanism: The haunting fear that someone, somewhere, may be happy.*

~ H.L. Mencken, AKA The Sage of Baltimore





Gene
 

I don't know.  Sometimes, problems occur and you never know why but rebooting is one of the first things to try when unexpected and odd problems begin and you have no idea of why.  If you did something specific you think might have caused the problem, you might want to follow up on that but even so, rebooting is still something to do, often before pursuing the possible cause you think it might be because odd coincidences happen and rebooting might save you considerable work to unsuccessfully solve the problem.

Gene

On 11/25/2022 3:04 AM, John J. Boyer wrote:
Resolved! I shut down Windows and restarted it. The problems with Chrome and Firefox disapeared. What could cause such behavior?
The machine does have antivirus and maybe antymalware installed.

Thanks,
John

On Thu, Nov 24, 2022 at 07:51:38AM -0800, Brian Vogel wrote:
John,

As this seems to be an NVDA problem, it would have been fine to ask on the main group.  But, before you do, please try The Most Basic Troubleshooting Steps for Suspected NVDA Issues ( https://nvda.groups.io/g/nvda/message/81494 ) then report back as to whether any one of them caused things to go back to normal.

It would also really help were you to run the winver command and provide the exact Windows 10 version and build, along with the NVDA version you're running.  I have long ago learned that people often believe, mistakenly, that they're up to date when in actuality they're not, and that has the potential to make a difference.
--

Brian - Windows 10, 64-Bit, Version 22H2, Build 19045

*Puritanism: The haunting fear that someone, somewhere, may be happy.*

~ H.L. Mencken, AKA The Sage of Baltimore





 

On Fri, Nov 25, 2022 at 05:07 AM, Brian's Mail list account wrote:
Unfortunately you will probably never know the e answer,
-
And no one else does, either.  There is a reason that one of the first questions that tech ask is, "Have you shut the machine down and started it again?"  Now, even that is a bad way to ask whether a machine has been power cycled such that Windows will reload from scratch with the advent of Fast Startup.  If that's enabled, shutdown and power up does NOT get Windows to reload, from scratch, from disk.

Hence the reason I specify using the Restart option in the Power menu.  It forces a complete power down with no "special hibernation" if Fast Startup is active.  Windows always reloads from scratch from disk using Restart.
--

Brian - Windows 10, 64-Bit, Version 22H2, Build 19045

Puritanism: The haunting fear that someone, somewhere, may be happy.

    ~ H.L. Mencken, AKA The Sage of Baltimore


Brian's Mail list account
 

Yes I have had so many people with laptops configured for a quick start than I can count. Its supposed to be an image of the working machine just before it turns off when all apps are closed, but so often the hardware can do odd things when such images are brought in without the correct initialisation and similar things happen in software.
Its a pain.
Brian

--
bglists@...
Sent via blueyonder.(Virgin media)
Please address personal E-mail to:-
briang1@..., putting 'Brian Gaff'
in the display name field.

----- Original Message -----
From: "Brian Vogel" <britechguy@...>
To: <chat@nvda.groups.io>
Sent: Friday, November 25, 2022 3:59 PM
Subject: Re: [chat] Browser problems


On Fri, Nov 25, 2022 at 05:07 AM, Brian's Mail list account wrote:


Unfortunately you will probably never know the e answer,
-
And no one else does, either. There is a reason that one of the first questions that tech ask is, "Have you shut the machine down and started it again?" Now, even that is a bad way to ask whether a machine has been power cycled such that Windows will reload from scratch with the advent of Fast Startup. If that's enabled, shutdown and power up does NOT get Windows to reload, from scratch, from disk.

Hence the reason I specify using the Restart option in the Power menu. It forces a complete power down with no "special hibernation" if Fast Startup is active. Windows always reloads from scratch from disk using Restart.
--

Brian - Windows 10, 64-Bit, Version 22H2, Build 19045

*Puritanism: The haunting fear that someone, somewhere, may be happy.*

~ H.L. Mencken, AKA The Sage of Baltimore