Re: Follow-up: Problems with [nvda] Outlook 2016


Ralph Boersema
 

Dear Folks,

This problem has been resolved.

For unrelated reasons I removed AVG virus software and tune-up, ran Malware Bytes, and uninstalled/reinstalled Office Pro Plus. Now NVDA correctly announces when a message is unread or has an attachment, which it previously did not do. I'm sorry I can't tell you which one of these moves resolved the problem.

Thanks for all your input!

Warmly,
Ralph

-----Original Message-----
From: Ralph Boersema [mailto:ralph@refmail.net]
Sent: Thursday, October 27, 2016 9:11 PM
To: 'nvda@nvda.groups.io' <nvda@nvda.groups.io>
Subject: RE: Follow-up: Problems with [nvda] Outlook 2016

Thanks! In that case, I'll stop trying to get it to work and look forward to Office fixing this in due time. Or is this something our NV Access developers need to work on?

Warmly,
Ralph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Brian's Mail list account
Sent: Wednesday, October 26, 2016 3:19 AM
To: nvda@nvda.groups.io
Subject: Re: Follow-up: Problems with [nvda] Outlook 2016

Listening back to some older techtalks from rnib the other day, one person on there had all sorts of issues withOffice 2016, including the one mentioned and it affected other screenreaders as well. In the end she had to go back to Office 2013 which resolved it.
I don't think anyone could pin the weird effects down. She was using windows 10 without the anniversary update.
Brian

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----- Original Message -----
From: "Gene" <gsasner@ripco.com>
To: <nvda@nvda.groups.io>
Sent: Tuesday, October 25, 2016 4:47 PM
Subject: Re: Follow-up: Problems with [nvda] Outlook 2016


This has nothing to do with audio devices. If you have speech, you have speech. Audio device configuration has nothing to do with what a screen-reader reads.
It has to do with whether it has the ability to produce speech.

For some reason, NVDA is not reading or not seeing certain graphics. I don't use Office and I don't know what others' experience is.

Gene
----- Original Message -----

From: Ralph Boersema
Sent: Tuesday, October 25, 2016 10:20 AM
To: nvda@nvda.groups.io
Subject: Re: Follow-up: Problems with [nvda] Outlook 2016


Thanks! I turned off the reading pane, but that made no difference. I’ll have to ask my tech about the audio devices, but I don’t see how their configuration could be causing this problem, since all other items are being read.



Warmly,

Ralph



From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ralf Kefferpuetz
Sent: Tuesday, October 25, 2016 6:27 AM
To: nvda@nvda.groups.io
Subject: Re: Follow-up: Problems with [nvda] Outlook 2016



Hi Ralph,





I can believe in Option 2.

I also hear the table view when switching in a folder, but all messages are
read perfectly with unread and attachments etc.

In the View ribbon I have turned off reading panel, todo and people and my
outlook is in Folder view (control-6=



Best regards,

Ralf



From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ralph
Boersema
Sent: Montag, 24. Oktober 2016 18:14
To: nvda@nvda.groups.io
Subject: Follow-up: Problems with [nvda] Outlook 2016



Friends,



So far, I have not been able to resolve the problem related in my message
below. May I add two more questions? I am working with a new drive, new
installation of windows 10, new subscription to Office 2016 for business,
and new download of NVDA:



1. Can anyone tell me that they are not having the problem I encounter with
Outlook 2016?



2. Is it possible that this problem arises from something to do with how my
programs are installed, including the sound output devices? I doubt it,
since everything else seems normal, but I thought I should ask.



Warmly,

Ralph



From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Ralph
Boersema
Sent: Friday, October 21, 2016 4:07 PM
To: nvda@nvda.groups.io
Subject: Problems with [nvda] Outlook 2016



Dear Folks,



Before this conversation dies down, let me put my problem again. I have used
Outlook 2007 for a number of years and was satisfied with how NVDA worked
with it. Now I have Office 2016 for Business. My outlook opens the inbox in
a view that NVDA announces as “Table View.” It is simply the list of emails
that I am familiar with as the list of messages in the folder. When I
navigate this list the sender, Subject, Date and Time are announced in the
normal way, but not other fields (whether the message is unread or flagged
or has an attachment). Visually, the closed envelope, flag, and paper clip
are all present in their respective columns. Does anyone have the same
experience or did anyone find out how to solve it?



Warm regards,

Ralph

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