On Tue, Nov 29, 2022 at 10:55 PM, Bob Cavanaugh wrote:

This sounds to me like the box in general settings to save configuration on exit isn't checked.

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If it isn't, and they weren't saved intentionally by the user before exiting, they're gone.  (That needs to be emphasized because one can save them manually, but you must do so if that box is unchecked.  [It is checked by default if NVDA is in it's "fresh install default state."])
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Brian - Virginia, USA - Windows 10, 64-Bit, Version 22H2, Build 19045; Office 2016, Version 16.0.15726.20188, 32-bit

"Be Yourself" is the worst advice you can give to some people.

       ~ Tom Masson