I just tried this with the current NVDA version 2022.3.2, installed.
The setting is saved properly.  I manually saved the configuration
before exiting NVDA but I don't think using automatic saving of settings
would matter.

Gene

On 11/30/2022 11:16 AM, Sarah k Alawami wrote:

No not at all, follow my steps  and you hopefully can repro.
Basically, uncheck insert or what ever modifiers you don’t want to
use. Restart nvda and those boxes will become checked. Make sure save
config upon exit is  checked.

*From:* nvda@nvda.groups.io <nvda@nvda.groups.io> *On Behalf Of
*Gerardo Corripio
*Sent:* Wednesday, November 30, 2022 4:51 AM
*To:* nvda@nvda.groups.io
*Subject:* Re: [nvda] bug: when unchecking the keys not to use as
modifiers, they become rechecked upon restarting nvda.

I don't know if this is somehow related to what happened last
evening,on my Hp Pavillion Windows10 Laptop which is a bit over 4
years old: So I powered on my Laptop just fine; I was able to use NVDA
commands via the Caps-lock key just fine without issues, but about
5-10 minutes later, not only the NVDA command key didn't work, but the
Tab, Escape or the Number1 key on the top number row! So I restarted
the computer, and the above-mentioned keys worked great for about 5-10
minutes, after which no go! not even restarting NVDA! So I restarted
the computer a 2nd time, and used it over an hour without issues! with
all the expected keys working just fine!

So might this be related to what you're talking about in this thread?

Gera

Enviado desde mi iPhone SE (2nd Generation) de Telcel



El 29 nov 2022, a la(s) 9:46 p.m., Sarah k Alawami
<marrie12@... <mailto:marrie12@...>> escribió:



Can anyone reproduce this?


Bug

When nvda is restarted, the use insert key option becomes
rechecked even after the user unchecks it.


Steps

1.Launch nvda

2.Go to settings

3.Go to keyboard

4.Choose laptop (not sure if desktop will work the same

5.Uncheck insert under the section where it lists 4 check boxes
for nvda modifiers.

6.Hit ok

7.Restart nvda


Expected

Nvda should not recheck the box for the keys you unchecked


Actual

The box becomes rechecked upon restarting nvda

Windows 11 22H2 (x64) build 22621.819

Nonvisual Desktop Access (NVDA)

Version: 2022.3.2