-----Original Message-----
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian's Mail list account via groups.io
Sent: Thursday, January 12, 2023 8:20 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and excel locking up and freezing

As a matter of interest, does it let you export your file to some other format, or does that lock it up as well?
Brian

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----- Original Message -----
From: "Cearbhall O'Meadhra" <cearbhall.omeadhra@...>
To: <nvda@nvda.groups.io>
Sent: Wednesday, January 11, 2023 11:06 PM
Subject: Re: [nvda] NVDA and excel locking up and freezing


Thanks, Brian,



Even Narrator does not come on.



If I leave the computer for more than 15 minutes I find that it is active again.



Yesterday, when this happened, after returning from the 15 minutes waiting
time and the Excel program was active again, I made the mistake of opening
the cell where the three text words were entered and the whole system locked
up again as soon as I pressed return to close the cell.





All the best,



Cearbhall



m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...





From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Brian Vogel
Sent: Wednesday, January 11, 2023 7:41 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA and excel locking up and freezing



On Wed, Jan 11, 2023 at 01:50 PM, Cearbhall O'Meadhra wrote:

When excel freezes this way, NVDA is totally locked up as well. I have no
function for about 10 or 15 minutes, until Excel has finished whatever
madness it is going through, and releases the operating system.

-
Are you saying the computer, as a whole, freezes?

If so, there's probably going to have to be some digging into logs, and I
don't mean just NVDA logs, to determine what's happening to cause the entire
system to lock up.

If, as Gene says, you are able to go to the desktop (or even if you can't,
and the machine itself is not frozen), try invoking Narrator via the
keyboard shortcut and taking a look at Task Manager (or its equivalent, if
you're using another utility) to see if you can determine what is causing
that "battle to the death" during the time it's in progress.
--

Brian - Virginia, USA - Windows 11 Pro, 64-Bit, Version 22H2, Build 22621;
Office 2016, Version 16.0.15726.20188, 32-bit

It is much easier to be critical than to be correct.

~ Benjamin Disraeli, 1804-1881





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