I'm trying to use NVDA to check the formatting in a document. But
something has gone wrong somewhere. For example, I will have a
document in 12 pt font but NVDA will report it as 9 pt font when I
press insert-f. Likewise, I will go to a section of text I know is
underlind, but NVDA does not report it as underlined when I press
insert-f. What's going on?