Re: Is anyone else having trouble with VFO Group?
John J. Boyer
Hurrah for NVDA!toggle quoted message Show quoted text
Here is an addendum to my previous message.
My HMO tells me that a check for the cleaning and repair of my Focus 40 was mailed to VFO last Friday. They tried to get
thed company to ship the Braille display back immediately, but the company refused.
VFO is showing more concern for money than for its customers. This is like what hapened when Henter-Joyce merged with
Blazie Engineering to produce Freedom Scientific, but it is worse. It is self-defeating in the end.
I'm glad I'm using NVDA, not JAWS. If I get another Braille display in the future I'll avoid anything from FVO.
On Mon, May 01, 2017 at 02:31:35PM -0500, John J. Boyer wrote:
Three months ago I sent my Focus 40 Braille display in for cleaning and repair. My HMO had agreed to pay for the work.
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