Re: NVDA 2017 error


George McDermith - CDLE
 

                Thank you, Quentin for the additional suggestion. I *always* appreciate additional tools in my box for solving a problem. I have enjoyed working with NVDA on and off over the past couple of years, and hope to provide it to clients as a Jaws alternative. Appreciate the assistance.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Friday, May 26, 2017 1:23 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2017 error

 

Just a little follow up from me - instead of completely deleting NVDA and reinstalling, you should be able to press NVDA+CONTROL+R three times quickly to restore NVDA to factory settings (and the eSpeak NG voice, which at least won't give errors).

 

As others noted, it's almost certainly the case that the issue is caused by TrueVoice being licensed to Zoomtext or another program which does not allow it to be used outside that environment.  It's a little annoying when programs install a synthesizer as a standard SAPI 4 or 5 etc synthesizer, but then don't allow it to be used by any other program that can use a standard SAPI 4 or 5 synth.  Unfortunately, there isn't much we can do to detect this before the synth is activated and causing problems.

 

Kind regards

 

Quentin.

 

On Fri, May 26, 2017 at 7:59 AM, George McDermith - CDLE <george.mcdermith@...> wrote:

        Thanks all for your response.

  I found the run command suggestion below seems to have fixed it.
Appreciated the swift response.



-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Tyler
Spivey
Sent: Wednesday, May 24, 2017 1:09 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA 2017 error

Uninstalling NVDA won't fix this, because it doesn't delete the user
configuration.
The easiest way to fix this is:
1. Press Windows+r to bring up the Run dialog.
2. Type: %appdata%\nvda
3. Press enter.
4. Find nvda.ini and delete it.

This won't remove your addons, just the configuration file which tells NVDA
which synthesizer is currently active.

On 5/24/2017 10:38 AM, George McDermith - CDLE wrote:
>                 Greetings all,
>
>
>
>                 I am an adaptive technology instructor in Colorado,
> and am attempting to use NVDA to meet client needs.
>
>
>
>                 While attempting to demonstrate NVDA on a PC with
> multiple accounts I was changing the built in voices and received an
> error message saying I needed to enter a password in order to use the
> True Voice selected. The dialog box continued to reappear despite
> trying to dismiss it, and NVDA was subsequently unresponsive. I have
> attempted removing NVDA from all the accounts on the computer,
> reinstalling it from the web site, and I continue to get the same error
> message.
>
>
>
>                 Anyone have any work arounds or ideas? My thanks for
> the assistance.
>
>
>
> George McDermith
>
> Adaptive Technology Specialist
>
> Phone:  303-866-4999
>
>
>
> 2211 West Evans Avenue Bldg A
>
> Denver, CO  80223
>
> *Please click here to tell us how we’re doing.
> <https://www.surveymonkey.com/r/5779VYB>*
>
>
>
>








 

--

Quentin Christensen
Training and Support Manager

 

Basic Training for NVDA & Microsoft Word with NVDA E-Books now available: http://www.nvaccess.org/shop/

 

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