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About half the systems had JFW, so even with
systems which JFW's never ever touched, I'm seeing it.
Co-founder of Genuine Safe Haven
----- Original Message -----
Sent: Friday, June 09, 2017 6:49 AM
Subject: Re: [nvda] Incredibly odd
problem with the NVDA modifier key
My thought was that since it's a bunch of different hardware and
different versions of Windows, BUT, it's something no-one else seems to have
reproduced, it could be some software running on those machines.
You mentioned trying Jaws. Do you have Jaws on all those
machines? Could you set Jaws NOT to run or run any of its helpers on
startup, reboot and see if that makes a difference? If Jaws is loading
something, even a non-speaking driver, in the background before NVDA, it might
be stealing the Insert key.
Jaws can also be funny about having the right display and audio drivers -
sometimes the standard "Microsoft" drivers just won't cut it and will cause
strange behaviour. Though, since the hardware is different, it's less
likely to be that specifically on all of them at once, but still potentially
could be Jaws in the background.
Training and Support Manager