Austin Pinto <austinpinto.xaviers@...>
oh! when you said explode i thought it would sound much worced but.
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its a nice directive
On 6/19/17, Brian's Mail list account <firstname.lastname@example.org> wrote:
Joseph, though I do understand where you are coming from and the frustration
you feel, I do honestly have sympathy with the end user who just wants a
Microsoft have to shoulder a good deal of the blame for what their changes
cause. I'm not suggesting in any way that they are deliberately screwing
things up here, just that they really do not test stuff enough. For people
who do not use special builds of windows, ie insiders, or nvda. I do not
think it unreasonable to expect continuity and after a while people do get
fed up with having the rug pulled from under them on a regular basis by
software makers, be that Microsoft or anyone else.
So yes, in a development environment you would be justified in being
annoyed, but when people are trying to run their lives day to day and keep
encountering stones in the road and potholes not of their own making it is,
I think understandable if people get fed up and take the easy option.
I have I know said much of this before, but like most of us, I have had to
try to help people in real life away from this place and been almost
embarrassed when you eventually track down the issue to the actual changes
in the software and nothing to do with the end user, except that he or she
happens to be blind.
I'll shut up now and be quiet, bite my lip etc for a while. I nearly bought
a new laptop last week but after reading about all the win 10 issues decided
not to bother.
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----- Original Message -----
From: "Joseph Lee" <firstname.lastname@example.org>
Sent: Monday, June 19, 2017 4:22 AM
Subject: [nvda] Important directive for Windows 10 users: there is a reason
why Windows 10 App Essentials add-on is out there...
Dear NVDA community,
Disclaimer: for new community members, I'm normally not like this, but I
sometimes right posts I believe folks should hear, as it impacts
experience and what not. So my sincere apologies for letting you witness
explosive side. Please bear with me for a second, as it is important that
talk about the following regarding respecting engineers and announce a
directive for Windows 10 users:
In the blindness community (at least for members of various mailing lists
that I'm a part of or lead), I became synonymous with someone who is
to show patience until the end, especially when resolving tech support
problems. But there is a hidden side to that: for certain things, I become
volcano, and those who've witnessed my lava flow knows what I mean.
Unfortunately, I believe it is time that I explode yet again (my
to our dear leaders for doing something like this):
Answering questions: for many situations, when resolving issues, when I
other engineers ask you questions in hopes of getting to the meat of the
burger. Sometimes we may ask you to tell us steps to reproduce the given
problem, what a screen reader says, and what not. When developers ask you
questions, please do your best to answer them if possible.
For Windows 10 users: there is an important reason why I wrote Windows 10
App Essentials: to prevent issues like the one Rosemarie and others have
experienced with Mail app. Hence the following directive:
Until now, it was optional for you to use Windows 10 app Essentials
if you are using Windows 10. I'll make this an important requirement
starting from fall 2017. That is, starting from September 2017, when you
report issues like the one Rosemarie has experienced, I'll no longer ask
to install latest WinTenApps add-on: I'll assume that you have. For
Insiders, this is a critical (and mandatory) requirement.
I'm not announcing this directive just because I feel like doing it, nor
increase popularity of my brainchild: Windows 10 App Essentials add-on
exists for important reasons:
* Workarounds for issues encountered by NVDA users when using Windows
10, including various UI Automation issues.
* Respond to changes in accessibility of various apps such as removing
workarounds put in place in past versions.
* Respond to app executable name changes (Microsoft has changed names
of at least three universal app executables).
* Provide essential features for Windows 10 users, including
suggestions announcement, emoji panel support (Fall Creators Update),
notification announcements and others.
* To prove to Microsoft and third-party universal app developers that
accessibility should be a core design criteria for apps, including
screen reader users use apps to their full potential.
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