Re: Issue with NVDA 2017.1, and Outlook 2016


Ralph Boersema
 

The problem I presented some days ago is very similar to Julia’s. It is only with one  folder. When I reset that folder view (performed for me by a sighted person and with NVDA turned off), it works correctly either for a while or until I try to modify the view by setting it to not use groups. I say that one option could be that it only works for a while, because, when I went to the NVDA menu to find out what version I had, I could also no longer navigate it in the usual way. I actually have more navigation problems than what Julia mentions, but I don’t have time to try to identify everything that’s going wrong. Some have to do with modifying view settings or views. In trying to resolve the problem, however, I suggest concentrating on the issue Julia raises. I updated to NVDA 2017.2, but the problem remains. I did not try restarting Outlook or Windows 10 after the update.

 

Ralph

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Wednesday, June 21, 2017 12:05 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Issue with NVDA 2017.1, and Outlook 2016

 

Hi,

Nice to see you here, and sorry for delay in responding.

Does this problem exist in NVDA 2017.2 (the latest release)? Also, can you provide steps to reproduce this so folks can recommend possible solutions?

Cheers,

Joseph

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Julia Aguilar
Sent: Monday, June 19, 2017 12:48 PM
To: nvda@nvda.groups.io
Subject: [nvda] Issue with NVDA 2017.1, and Outlook 2016

 

Hi All,

I am working through an issue with NVDA 2017.1, and Outlook 2016.

When arrowing through a list of messages, NVDA does not read as I arrow past. Silence ensues, however, visually, I am able to use the up/down arrows as expected.

The pains, except folder pain, are turned off.

The fix is to set group by to received, and then I am able to read the message list as expected. NVDA, of course, is more verbose with this setting, as it reads the group by, date, from, subject, and date again.

 

Any other tips or suggestions much appreciated.

Thanks in advance.

 

 

 

Kind regards,

Julia Aguilar

Adaptive Technology Trainer

 

Blind Foundation

Te Tūāpapa o Te Hunga Kāpō

121 Adelaide Road, Newtown, Wellington 6021

 

PO Box 27177, Marion Square 6141

Wellington

P: 04 380 2131 Ext:2131

M: +64278082801

 

Email: jaguilar@...

Blindfoundation.org.nz

For adaptive technology assistance, contact the adaptive technology help desk on 0800 243333

 

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