Re: Update on outlook 2016 and NVDA Problems


Brian's Mail list account <bglists@...>
 

I've come late to this one. I assume you did an nvda f1 on the offending focus item and passed that on did you?
Also, it would be interesting to know what it thinks is an active object.
What does the latest next snap make of this same application?
Just trying to help, I've seen this error but as i don't use Outlook its not in that program I'm just trying to recall where it was as the program was such a mess i ditched it. I think it was one of the third party pdf programs.
Brian

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----- Original Message -----
From: "Sam Bushman" <libertyroundtable@gmail.com>
To: <nvda@nvda.groups.io>
Sent: Wednesday, June 21, 2017 9:30 PM
Subject: [nvda] Update on outlook 2016 and NVDA Problems


Hi All,



OK, I have now removed all outlook add-ons - only one left.



Add-ins available:

OK

Microsoft Access Outlook Add-in for Data Collection and Publishing

Cancel

Add...

Remove



Location: C:\Program Files (x86)\Microsoft
Office\Root\Office16\ADDINS\ACCOLK.DLL

Load Behavior: Load at Startup



Any other ideas?



Here is my nvda log:



ERROR - RPC process 9104 (nvda_slave.exe) (14:25:14.434):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

ERROR - RPC process 9600 (nvda_slave.exe) (14:25:33.450):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

ERROR - RPC process 9576 (nvda_slave.exe) (14:25:34.818):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

ERROR - appModules.outlook.AppModule._get_nativeOm (14:25:34.845):

Failed to get native object model

Traceback (most recent call last):

File "appModules\outlook.pyc", line 108, in _get_nativeOm

File "comHelper.pyc", line 58, in getActiveObject

RuntimeError: Helper process unable to get object; see log for details

ERROR - RPC process 5644 (nvda_slave.exe) (14:27:22.559):

__main__.main:

slave error

Traceback (most recent call last):

File "nvda_slave.pyw", line 90, in main

File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

File "comtypes\__init__.pyc", line 1165, in GetActiveObject

File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo
(14:28:42.115):

Developer info for navigator object:

name: u'Message'

role: ROLE_EDITABLETEXT

states: STATE_MULTILINE, STATE_FOCUSABLE, STATE_FOCUSED

isFocusable: True

hasFocus: True

Python object:
<NVDAObjects.Dynamic_OutlookWordDocumentIAccessibleWordDocumentWindowNVDAObj
ect object at 0x04DE9CF0>

Python class mro: (<class
'NVDAObjects.Dynamic_OutlookWordDocumentIAccessibleWordDocumentWindowNVDAObj
ect'>, <class 'appModules.outlook.OutlookWordDocument'>, <class
'NVDAObjects.IAccessible.IAccessible'>, <class
'NVDAObjects.window.winword.WordDocument'>, <class
'NVDAObjects.behaviors.EditableTextWithoutAutoSelectDetection'>, <class
'editableText.EditableTextWithoutAutoSelectDetection'>, <class
'NVDAObjects.behaviors.EditableText'>, <class 'editableText.EditableText'>,
<class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>,
<class 'baseObject.ScriptableObject'>, <class
'baseObject.AutoPropertyObject'>, <type 'object'>)

description: None

location: (11, 371, 1872, 635)

value: None

appModule: <'outlook' (appName u'outlook', process ID 2672) at address
4d71330>

appModule.productName: u'Microsoft Outlook'

appModule.productVersion: u'16.0.8201.2102'

TextInfo: <class 'NVDAObjects.window.winword.WordDocumentTextInfo'>

windowHandle: 4457236

windowClassName: u'_WwG'

windowControlID: 0

windowStyle: 1442840576

windowThreadID: 10160

windowText: u'Message'

displayText: u''

IAccessibleObject: <POINTER(IAccessible) ptr=0x6c7ac0 at 4d06940>

IAccessibleChildID: 0

IAccessible event parameters: windowHandle=4457236, objectID=-4, childID=0

IAccessible accName: u'Message'

IAccessible accRole: ROLE_SYSTEM_CLIENT

IAccessible accState: STATE_SYSTEM_FOCUSED, STATE_SYSTEM_FOCUSABLE,
STATE_SYSTEM_VALID (1048580)

IAccessible accDescription: None

IAccessible accValue: None









Thank you so much guys.

Sam



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