----- Original Message -----
From: "Rosemarie Chavarria" <knitqueen2007@...>
To: <nvda@nvda.groups.io>
Sent: Thursday, June 29, 2017 2:20 AM
Subject: Re: [nvda] can't read messages in the mail ap


Hi, Gene,

Yes, I do have the latest add-on by Joseph Lee. Outlook started crashing a few days ago. I called the Microsoft disability line and thought the problem was solved but the crashing happened again. That’s when I decided to try the mail app again. I don’t know what else to do now.

Rosemarie



Sent from Mail for Windows 10

From: Gene
Sent: Wednesday, June 28, 2017 6:17 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't read messages in the mail ap

Ben, Rosemary and all
I expect that NVDA is being used. Is the latest Add On being used for Windows 10 provided by Joseph Lee? Did this problem occur with the latest add on version and not with the previous add on version?

When you say that Outlook crashed, do you mean just once? If so, once in how long a time? Any program may crash on occasion.

Gene
----- Original Message -----
From: Ben J. Bloomgren
Sent: Wednesday, June 28, 2017 7:47 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't read messages in the mail ap

Jaws crapped out in the Mail app, but NVDA is still cruising.

From: Rosemarie Chavarria
Sent: Wednesday, June 28, 2017 17:05
To: nvda@nvda.groups.io
Subject: [nvda] can't read messages in the mail ap

Hi, everyone,

I was using outlook but it crashed so I thought I’d use the mail app again. Now when I hit enter on a message, all I hear is “message document”. Is there a setting I might need to change?

Thanks for your help in advance.

Rosemarie
I do have the add-on installed.




Sent from Mail for Windows 10