Make sure you have thunderbird set to show simple html, this will
prevent several issues with spammers, but will also allow NVDA to
read things a bit better.
With the full blown html, there are things that NVDA doesn't handle
well, though it's rarely NVDA's fault, it's the html code that folks
haven't a clue how to writ themselves, so they use programs to
generate it for them, and some programs don't do a very good job of
generating html code that is standards compliant.
This may not solve your problem entirely, but it probably will help.
On 6/30/2017 6:23 AM, Justine wrote:
Hi
I can no longer get NVDA to read my HTML emails in Thunderbird one
line at a time. This means it is impossible for me to edit parts
of the email. It will only read the email from start to finish.
It is a HTML table with several rows. It won't even read one
character at a time, only the whole table.
May be a very simple answer but I am not a tech genius and cannot
find an answer in the user guide. As I am running a business from
home this issue is causing great frustration. Worked perfectly
fine in the past and fine in plain text emails.
Not sure if issues started with latest update of NVDA as have auto
update on, same with Thunderbird, so all current versions
installed. Using desktop with Windows 10.
Or it may have changed as every so often NVDA crashes and resets
to factory defaults. And will not re install my saved profile as
well for some reason and as so many preferences I cannot remember
them all! So perhaps just needs the right option ticked in
settings. But which one?
Please help, thanks
Justine