Re: Issue reading HTML email in Thunderbird

Rosemarie Chavarria

Hi, Gene NZ,
Yes, that is called original HTML.

From: Gene New Zealand
Sent: Friday, June 30, 2017 4:09 AM
Subject: Re: [nvda] Issue reading HTML email in Thunderbird



what is your message body set to?? The message body can be found under the view menu then message body. is it set to the first option? I think it is called original html.

Gene nz

On 6/30/2017 10:23 PM, Justine wrote:
I can no longer get NVDA to read my HTML emails in Thunderbird one line at a time. This means it is impossible for me to edit parts of the email. It will only read the email from start to finish.  It is a HTML table with several rows. It won't even read one character at a time, only the whole table.
May be a very simple answer but I am not a tech genius and cannot find an answer in the user guide. As I am running a business from home this issue is causing great frustration. Worked perfectly fine in the past and fine in plain text emails.
Not sure if issues started with latest update of NVDA as have auto update on, same with Thunderbird, so all current versions installed. Using desktop with Windows 10.
Or it may have changed as every so often NVDA crashes and resets to factory defaults. And will not re install my saved profile as well for some reason and as so many preferences I cannot remember them all! So perhaps just needs the right option ticked in settings.  But which one?
Please help, thanks

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