Re: NVDA keeps on saying unknown yet speaks in other places
Gene New Zealand <hurrikennyandopo@...>
A while ago i had a problem with nvda saying unknown etc in your all browsers thunder bird etc so i in the last day or so put up the steps on how to fix the problem i had. There is another on the list now having the same problem.
So will post it in this email what was sent to the nvda auddio tutorials page with the same sort of heading under the trouble shooting section.
NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places
If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:
· In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.
· In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys
· When you have been told the page is loaded and notice strange behaviour
· Mozilla Thunderbird saying unknown while you try to navigate it
· Your applications key does not work with it being spoken out and other strange behaviour in Windows
· The running applications icons not being spoken out
It might be a good idea to do the following.
Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.
You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.
When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.
it fixed the problem for me.
I do not know what started the problem in the first place. But if you read some of the problems i had and what i tried it will give you a idea.
On 6/13/2017 2:30 PM, Gene New Zealand wrote:
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.