Re: NVDA problem with Browsers


Gene New Zealand <hurrikennyandopo@...>
 

Hi mark


if it is the same problem i had and it sounds like what i only posted a day or 2 ago to the nvda audio tutorials page under the trouble shooting section hopefully it will sort out the problem like it did with mine. You will most probably need a set of eyes maybe to enter the lines into the command prompt window. If you red the date on the previous email that says about unknown that was when i had the problem on the ladies computer. maybe a month or so ago.


NVDA says “unknown” or “pane” in all of your browsers, Mozilla Thunderbird email client and other places

If for some reason you have problems with NVDA saying “unknown” or “pane” check for the following symptoms:

·         In all of your browsers, or the Mozilla Thunderbird email client, no matter what you do, you still hear “unknown” or “pane”.

·         In the browser, email client and other menus you notice you cannot get into your menus, or you are unable to use the quick navigation keys

·         When you have been told the page is loaded and notice strange behaviour

·         Mozilla Thunderbird saying unknown while you try to navigate it

·         Your applications key does not work with it being spoken out and other strange behaviour in Windows

·         The running applications icons not being spoken out

It might be a good idea to do the following.

Please note: If you are hearing “unknown” or “pane” (as discussed above) NVDA might seem like it is still working properly but it may not be completely in Windows and other programmes.

You could try the following solution which will allow you to re-register your dll files in case they are causing the problem.

Press the Windows key then type the following into the search box. Type in “command prompt”. Once you have located command prompt, in the search results, press the Applications key to bring up the context menu. Arrow down to select “run as administrator” and press the Enter key. This will take you to a command prompt window. This will not be spoken out. You may need sighted assistance for this.

Type in the following command

for %x in (c:\windows\system32\*.dll) do regsvr32 /s %x

This should re-register all components in the system32 folder.

 

When it is finished, you can close the command prompt window with the Alt + F4 key. You should notice now where NVDA was saying “unknown” as in some examples given, NVDA should now read the icons in the running applications area of Windows, speak the content of the webpage and menus, and also in Mozilla Thunderbird and other places in Windows including the Windows applications context menu.

 



Gene nz


On 7/12/2017 7:24 AM, Mark wrote:

Yes you got it in one

Mark.

 

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From: Gene New Zealand
Sent: 11 July 2017 20:05
To: nvda@nvda.groups.io
Subject: Re: [nvda] NVDA problem with Browsers

 

hi mark

 

can i ask if it has any of the following symptoms?


What ever browser you go into it says unknown or maybe pane. Browse mode does not work so your quick navigation keys do not work either.
You can not get into the menus up the top and if you can you can not arrow down the sub menus.

If you are using mozilla thunder bird when you go into it and tab to try a and get to the tree view it says unknown, the same idea with the menus not working properly?

Down on the running application part where microsoft edge etc is down on the task bar it says unknown to all of the icons down there even though some one can see them.

If you use the applications key and the menus comes up but will not be spoken as you arrow down the list and some other weird type of stuff.

If this is the case i think even a proper uninstall of nvda and the roming part of windows did not work either. I do not think even the reset of nvda back to factory defaults did either.

Is there similar things happening?

Gene nz
 

On 7/12/2017 6:07 AM, Mark wrote:

Hi a friend

Has NVDA latest version with windows 10 64bit

Its a new PC just brought

And if he goes to any Browser ie firefox it just said on all pages unknown

Can anyone shed any light on it

Mark.

 

--

Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

 


--
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.

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