Re: Microsoft Store app is accessible for KNFB purchase


David Goldfield
 

Admittedly, it would be convenient if the Microsoft store allowed for navigation using the virtual cursor. I haven't tried this but I'm wondering if the Objpad addon would make navigating the store a bit easier, or would that introduce a layer of complexity that I'm not considering?

David Goldfield, Assistive Technology Specialist Feel free to visit my Web site WWW.DavidGoldfield.Info

On 7/11/2017 5:48 PM, Cearbhall O'Meadhra wrote:
Thanks Joseph, 

I am now using the Object Orientation keys on the numpad and beginning to move around the app. Thanks for the explanation.
It is working now! 



All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...


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-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Tuesday, July 11, 2017 10:15 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Microsoft Store not accessible for KNFB purchase

Hi,
To use Windows Store and any other universal app, getting to know object navigation is crucial (NVDA key+Numpad arrows). To find something, press Control+E, type something and use up or down arrows to review suggestions.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Cearbhall O'Meadhra
Sent: Tuesday, July 11, 2017 2:03 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Microsoft Store not accessible for KNFB purchase

Joseph,

That's something new I've learned today! I never heard of the "Native Store App" before. I have just opened my windows search and found this is on my PC already. I cannot see how to use it. I put KNFB into the search tool in the app and it failed to find it. Where can I read what to do? Would you like to make a few suggestions?


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...


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-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Tuesday, July 11, 2017 6:16 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Microsoft Store not accessible for KNFB purchase

Hi,
No, I was using the native Windows store app.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Cearbhall O'Meadhra
Sent: Tuesday, July 11, 2017 10:10 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Microsoft Store not accessible for KNFB purchase

Joseph,

I was using Firefox version 54.0.1, Microsoft Windows (OS Version 1703 (OS Build 15063.413) And(NVDA Version: 2017.2

The store was completely inaccessible but were you using MS Edge as the browser? I haven't tried that.


All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e: cearbhall.omeadhra@...


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-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Tuesday, July 11, 2017 4:57 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Microsoft Store not accessible for KNFB purchase

Hi,
Windows UI and EdgeHTML issue, subsequently fixed in Creators Update for the most part.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Jacques
Sent: Tuesday, July 11, 2017 8:53 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Microsoft Store not accessible for KNFB purchase

When the KNFB app initially was on special, Creators update has not yet been released. I'm glad if it has subsequently been fixed. As for NVDA version, I always run the latest snapshots, so the Windows interface must have been the issue at the time.


On 11/07/2017 17:31, Joseph Lee wrote:
Hi,
It works on my computer. Which Windows 10 release and NVDA version are 
you using? For best experience, Windows 10 Creators Update or later is required.
Cheers,
Joseph

-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of 
Jacques
Sent: Tuesday, July 11, 2017 8:27 AM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Microsoft Store not accessible for KNFB purchase

When I purchased the app when it initially was on special, I recall 
the last prompt for the Microsoft account password not being reported 
by NVDA. I eventually fired up Narrator, which cleared up the mystery.
So, yes, there is an issue, at least with NVDA, but not Narrator. I 
have unfortunately not tried another screen reader on the MS store to 
compare behaviour for that screen.

On 11/07/2017 17:19, Cearbhall O'Meadhra wrote:
Hi,

Has anyone been able to access the Microsoft Store to purchase the 
KNFB app currently on special offer? I bought the app today but could 
not do so until I had sighted assistance because NVDA could not speak 
the Microsoft Store screen. I was able to set up the purchase and 
complete my payment information using NVDA. When I then opened the 
Store to complete the purchase, I could not take any action. My 
sighted helper was able to prompt me as I tabbed down to each of the 
buttons to confirm the various parts of the sale but NVDA was forced 
to
remain silent.
As soon as the purchase was completed, I was returned to the 
marketing web page where everything was accessible.

I intend reporting this to Microsoft but I would like to know that 
other people are having the same trouble. If not, what did you do to 
overcome the problem?

All the best,

Cearbhall

m +353 (0)833323487 Ph: _353 (0)1-2864623 e:
cearbhall.omeadhra@...





























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