Re: Error message

Andre Fisher

NVDA+Control+R three times.

On 7/21/17, Darrin Reid via Groups.Io <dkr1717@...> wrote:
I haven't done any customization to NVDA other than, adding one speech at
all. However, the ad on that was downloaded was directly from the NVDA
website. It is not the speech engine that is causing the problem. Hi
appreciate any help.

Darrin Reid

On Jul 21, 2017, at 9:23 AM, Gene <gsasner@...> wrote:

I'll let those who know more about the internal configuration of NVDA
discuss the matter further. I suspect there is an NVDA ini file you can
change in Notepad so you can have the default synthesizer come up.
Depending on how much customization you've done on NVDA, trying that
solution before uninstalling and reinstalling might save work and

----- Original Message -----
From: Darrin Reid via Groups.Io
Sent: Friday, July 21, 2017 8:13 AM
Subject: Re: [nvda] Error message

You are correct. If I continue to click on the, OK button, on the
information screen, it eventually stops popping up. However, there is no
voice when NVDA is activated. Then, when I hit any key on the keyboard,
the error message pops up again. It will not allow me to hit any keys
while NVDA is activated. No matter what key I press, the error message
pops up. To this point, I cannot get the NVDA the DA interface window to
open at all.

Darrin Reid

On Jul 21, 2017, at 9:00 AM, Gene <gsasner@...> wrote:

I'm not sure how you get back to the default settings. I had the
impression that if you activate the ok button perhaps many times, the
dialog goes away. But then what happens? Are you saying you then have
no speech or does something else happen. You haven't given, as far as I
recall, a detailed description of just what happens such as, When I run
NVDA I get the error message. If I get rid of the error message, I then
have no speech. I'm not saying that happens but just what does? And if
I have written what happens, what happens if you use the command control
NVDA key s then wait a moment, type the letter e and press enter. Does
the default e-speak voice come up? You say you can't open the interface.

With more information, we might be able to help further. Also, to try to
see what is going on, if you can't get into the interface, or to make
sure if you can or not, try running Narrator if you lose NVDA speech or
you can't tell what is going on. It will do no harm running both
screen-readers at once. Also, you may need to uninstall NVDA, you can
run Narrator to do this, then remove all left over remnants and reinstall
it so the default voice is used, but let's see if we can solve the
problem without doing so first.

----- Original Message -----
From: Brian's Mail list account via Groups.Io
Sent: Friday, July 21, 2017 2:34 AM
Subject: Re: [nvda] Error message

Hmm, there was a thread about something like a modal error box or window

blocking all similar items from opening until it can be closed. This is a

Windows thing.

I think at the moment you will need to find what is generating that box
even if it means letting a sighted person on, get it so its banished and

then you can sort nvda out.

Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Darrin Reid via Groups.Io" <dkr1717@...>
To: <>
Sent: Thursday, July 20, 2017 8:28 PM
Subject: Re: [nvda] Error message

I don't want to use this voice. I am simply trying to get back to the
default settings. Can you tell me how to get back to the default settings

when I can't bring up the interface?

Darrin Reid

On Jul 20, 2017, at 12:07 PM, Gene <gsasner@...> wrote:

Control NVDA key r doesn't open anything. If you have changed settings
NVDA and not permanently saved the changes, control NVDA key r reverts

NVDA to the permanently saved settings.

I don't know what voice you are using now. Assumedly, since the voice
are trying to use isn't being allowed to run, the voice now in your
permanently saved settings is reading the message. Control NVDA key r

only might help if, for some reason, you tried to load a voice and it
didn't load properly, resulting in you loosing speech. Since you
yet made the new voice permanent, control NVDA key r would revert to
old voice because it reverts to the permanently saved settings.

The first answer said that if the voice is restricted, only allowed to

read with a certain program, then you can't use it with NVDA. Is this
unrestricted voice that you purchased to be able to run with any
that can run it? If so, considering the lack of responses, it sounds
though its time to call technical support. You may have to go into the

actual voice program itself and authorize it. It sounds as though you
ggetting an error message that the voice needs to be authorized but
just an error message. It doesn't offer fields you can use to
the voice. it is just an information message about what the problem
That's how it sounds to me. You may need to call techhnical support to

verify that and find out how to authorize the voice from within the

----- Original Message -----
From: Darrin Reid via Groups.Io
Sent: Thursday, July 20, 2017 10:48 AM
Subject: Re: [nvda] Error message

Do you have any other suggestions? I tried what you said, but it did
work. Every time I hit any key, the error message window keeps popping

open. When I click the, OK button, on the window, it eventually goes
No matter how quickly I hit the NVDA+ctrl+r, it will not open up the
interface window.

Darrin Reid

On Jul 19, 2017, at 8:50 PM, Quentin Christensen

Hi Darrin,

It sounds like you are trying to use a TTS voice which is licensed to

another program? NVDA will let you use any standard SAPI TTS and many

others, but some voices are locked to specific programs. If you
trying to use a TTS voice you got with another program, it may not
with NVDA, even though NVDA will let you select it. In that case, you

need to choose another voice. If you get stuck, press NVDA+control+r
restore the saved configuration or NVDA+control+r three times quickly
restore NVDA to factory default settings (note that uninstalling and
reinstalling NVDA won't fix this as the configuration settings are not




On Thu, Jul 20, 2017 at 5:57 AM, Darrin Reid via Groups.Io
<dkr1717@...> wrote:
This is the error message that I am getting. It is preventing me from

using the application. I am working on a windows 10 desktop. How
I fix the following message.
"you need a password to use this true voice speech

Once I click on the, OK button, I never get the opportunity to put in
password. Every time I launch the program, this is the error message

that I keep getting. Please, help! engine"

Darrin Reid

Quentin Christensen
Training and Support Manager

Basic Training for NVDA & Microsoft Word with NVDA E-Books now

Ph +61 7 3149 3306
Twitter: @NVAccess

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