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Maybe files have been unregistered by the program
but I'd be worried that files have been removed. Does the program
quaranteen files or just remove them?
Also, does the person have system restore points
from before the problem started?
And if files have been removed that
are Windows files, not just unregistered, and if no restore points are available
from before the time the problem started, is there a way to repair Windows that
will restore the files? I don't know enough about repairing Windows or
having Windows replace missing files to comment further.
----- Original Message -----
Sent: Monday, August 21, 2017 8:48 PM
Subject: Re: [nvda] what in the world is happening with firefox and
I think I know what's happened. While at my friend's house we updated her
hitman pro antivirus to the latest version and all seemed to work well until I
went into firefox. I'm testing the same set of scenarios on my system here
at home and have gotten the exact same problems that she has. I've sent the
information on to my sighted partner and between the 2 of us we should be able
to straighten things out. We will also put together a piece on this and send it
to the folks who make the antivirus program to let them know that this happens.
On 8/21/2017 8:55 PM, Gene New Zealand
I know the first email from off my website that fixed my problem but it has
to be done exactly the way it was sent.
The later one for windows 10 i was not aware of until i posted a
attachments and jamie pointed me towards the comments on the others. I see
they were for windows 7 and 8 and 10 and there were some patches but i think
they were for 7 and 8?
hopefully they get it sorted. If or when it fixes it get them to save a
restore point in windows.
On 22/08/2017 12:49, Tony Ballou wrote:
Thanks for this information mate. Because registry editing may come into
play, I explained what was happening in Firefox to my partners earlier
today. I've sent them the stuff you gave me and we will give the
solutions a try. I'll keep you posted on how things workout.
On 8/20/2017 5:45 PM, Gene New Zealand wrote:
the link to the page where the other fixes are can be found at
This is what i just copied off it and there looks to be a reg patch but
think it is for windows 7 or 8.
8. On Windows 10 (both 32 and 64 bit), also enter the following command:
9. On Windows 10 64 bit, also enter the following command:
On 21/08/2017 09:13, Tony Ballou wrote:
It has said unknown in Thunderbird yes indeed. I haven't played with
edge. However, I am seeing many of those symptoms that you're talking
about in Firefox .
On 8/20/2017 5:05 PM, Gene New Zealand wrote:
can you tell me if nvda is doing any of the following? In all browsers
is he saying unknown or will not speak the contents of the web page? did
the page fully load try the f5 key to do this or use the nvda key + f5
key and see if it plays nicely?
Does he work in microsoft edge and read out the contents?
Down on the running application area on the task bar does nvda speak any
of the programs there?
When you hit the applications key does nvda speak any of the menus as
you arrow down it?
If you are running mozilla thunder bird does it say unknown as you tab
into it or try to get to messages or the menus it would be the same for
mozilla fire fox.
On 21/08/2017 08:32, Tony Ballou wrote:
for some reason nVDA and firefox are having quite a time getting along
with each other now. When web pages come up you get the announcement
that the page is up, however, nothing else works. Tabbing through the
page for links, browse mode keystrokes, everything appears to be shot.
Does anyone know what happened, and a fix for it if there is one? Very
strange indeed. using the latest versions of both windows 10 pro and NVda.
Check out my website for NVDA
tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of
where you are in New Zealand if you are near one of the APNK sites you can use
a copy of the NVDA screen reader on one of their computers. To find out which
locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries
(Aotearoa People's Network Kaharoa). To find an NVDA certified expert near
you, please visit the following link https://certification.nvaccess.org/. The
certification page contains the official list of NVDA certified individuals
from around the world, who have sat and successfully passed the NVDA expert