Re: Unable to Install NVDA 17.3 on HP laptop

Jaffar Sidek <jaffar.sidek10@...>

Just press control+escape to land on the search box and type UAC and you are there.  Cheers!

On 6/9/2017 9:57 PM, Hicks Steven (CORNWALL IT SERVICES) via Groups.Io wrote:
User account control, go in to control panel and search for user?

-----Original Message-----
From: [] On Behalf Of Akbar S. Currim
Sent: 06 September 2017 07:56
Subject: Re: [nvda] Unable to Install NVDA 17.3 on HP laptop

What is UAC and how do I change the level of the settings.


On 9/6/17, Chris Wright via Groups.Io <blindgamer87@...> wrote:
If I remember correctly, portable and temporary copies of NVDA are
unable to interact with UAC. When you hear the UAC sound, press Alt+Y.
This should allow the installation to continue. Alternatively, you
could set the UAC notification level to 0 which prevents the prompt
from appearing and allows the software to run normally.
On Sep 5, 2017, at 11:52 PM, Lino Morales <linomorales001@...>

Must been the UAC. It should have read it.

On 9/5/2017 11:22 AM, Akbar S. Currim wrote:
You are brilliant. Being unable to install even from a portable
copy I asked my sighted son to take a look at it. Apparently a
window was opening which was completely inaccessible which was
asking to confirm to allow to install the programme which I was not
aware of. When he (my son) clicked to allow it and then the
installation went through without a hitch.

Thanks to all and sorry for the bother.


On 9/2/17, Brian's Mail list account via Groups.Io
<bglists@...> wrote:
It could just be that something like an anti virus has updated
since the old

install and also it could be that new code in the latest nvda is
only now falling foul of malware filtering. Normally such programs
would tell you though, unless its a message which is inaccessible
of course.

It would really need a sighted person with hands on the machine to
solve it

I think. Its going to be something really annoyingly simple I'm sure.

Sent via blueyonder.
Please address personal email to:-
briang1@..., putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "nasrin khaksar" <nasrinkhaksar3@...>
To: <>
Sent: Friday, September 01, 2017 3:26 PM
Subject: Re: [nvda] Unable to Install NVDA 17.3 on HP laptop

did you try nvda without eloquence?
by default, it only has espeak and i dont think that the problem
relates to eloquence.

also, system requirements for nvda 17.2 and 17.3 are the same.

On 9/1/17, Akbar S. Currim <raahzam@...> wrote:
The Eloquence which I have is quite recent and it is also
installed on my second laptop on which I had no problem updating.
The "alt-tab"
method has tried by me several times and makes no difference.
Besides, when the updated version of NVDA finishes downloading it
automatically says that the download is complete and it will now
update the existing version of NVDA. with the negative result
already explained So I think I will just go ahead and make a
portable version from my proper working NVDA from my second
laptop and install it from there. I have not had any time as yet
to do that but maybe I will get down to doing it over the

On 9/1/17, Gene <gsasner@...> wrote:
I said entity because I have no idea who owns it now. It's
probably a company but since I didn't know, I said entity.


From: Brian's Mail list account via Groups.Io
Sent: Thursday, August 31, 2017 1:31 PM
Subject: Re: [nvda] Unable to Install NVDA 17.3 on HP laptop

Well entity?
It sounds exactly like it even to the lisp!
I got mine on an old cd called Home Page reader by IBM it was a
Goes back a very long way!


Sent via blueyonder.
Please address personal email to:- briang1@...,
putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Gene" <gsasner@...>
To: <>
Sent: Thursday, August 31, 2017 12:12 PM
Subject: Re: [nvda] Unable to Install NVDA 17.3 on HP laptop

Via Voice isn't Eloquence. it is similar in sound and
performance, but it isn't the same program and isn't owned by
the same entity.

----- Original Message -----

From: Brian's Mail list account via Groups.Io
Sent: Thursday, August 31, 2017 5:05 AM
Subject: Re: [nvda] Unable to Install NVDA 17.3 on HP laptop

I've not noticed this on any of the legal Eloquence drivers,
even the old sapi 4 one called via voice. I agree that old
hacked one was rubbish but anyone using that still would
probably have no hair left by now.

Sent via blueyonder.
Please address personal email to:- briang1@...,
putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Austin Pinto" <austinpinto.xaviers@...>
To: <>
Sent: Thursday, August 31, 2017 9:05 AM
Subject: Re: [nvda] Unable to Install NVDA 17.3 on HP laptop

this may be caused by an old version of elequence.
before you update switch to espeak then upgrade and then switch
also do a restart of your laptop.
i dont mean shutdown and restart.
i mean a full restart.

On 8/31/17, Shaun Everiss <sm.everiss@...> wrote:
Hmmm did you try to alt tab a few times.

Sometimes I get a uac prompt, usually it pops up but if I for
example have more than a couple windows open then it may be

The trick is to know how long something should take to
download and if you heard the completed sound or think it
should be well should be, then you need to alt tab.

On the other hand, the other way you can handle this is
download the main exe file, close everything window wise and
run that.

On 31/08/2017 6:39 p.m., Akbar S. Currim wrote:
I retried the update with the same result and installation
The update downloaded fine and then stated that my existing
copy would be updated and asked me to click OK which I did.
After that I keep getting a message saying "please wait-your
existing copy of NVDA is being updated" and this goes on
repeating with simultaneous beeps indefinitely untill finally
it says that the update installation failed. How do I get
over this problem? Should I remove the existing copy of NVDA
and install a fresh copy from scratch?

Alternatively, is it possible to make a portable copy from my
other laptop which has a proper working version and try to
reinstall from that? In that case if it is possible, then I
would be spared from reconfiguring NVDA all over again to
suit my needs.

On 8/29/17, Akbar S. Currim <raahzam@...> wrote:
I got no such notification on either of the laptops. Anyway
I will try your suggestion tomorrow as I am travelling now.
Will get back to you after that with the result.



On 8/29/17, Quentin Christensen <quentin@...> wrote:
When you go to install a program, Windows pops up a dialog
advising that you are about to change the system and you
need to accept that before you can install the program.
Sometimes this dialog appears behind other windows. In
that case, you may need to alt+tab to it if it doesn't seem
to appear.

That is usually the reason for this kind of problem.



On Tue, Aug 29, 2017 at 5:09 PM, Akbar S. Currim


I tried to install NVDA17.3 on my HP laptop and although I
could download the new version without any difficulty and
also after clicking to install it when I got the message
to do so the configuring progress went on and on for at
least 20 minutes and after that I got an error message
saying that the installation failed. I tried the same
thing three times with the same result. Could someone
please enlighten me as to what is happening and how I
could remedy the same.

Incidentally I had no problem updating NVDA on my second
laptop which is an Asus. Both laptops are running Win 10
duly updated to the latest version. On the second laptop
the installation took only a few minutes and there was no
problem at all.

I give below the log I received for the installation failure.
help would be greatly appreciated.

Thanks and regards,


Log for failure:
INFO - __main__ (10:41:42.874):
Starting NVDA
INFO - core.main (10:41:43.140):
Config dir: C:\Users\Akbar\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (10:41:43.140):
Loading config:
INFO - core.main (10:41:43.154):
NVDA version 2017.3
INFO - core.main (10:41:43.154):
Using Windows version 10.0.15063 workstation INFO -
core.main (10:41:43.154):
Using Python version 2.7.13 (v2.7.13:a06454b1afa1, Dec 17
20:42:59) [MSC v.1500 32 bit (Intel)] INFO - core.main
Using comtypes version 0.6.2 INFO -
synthDriverHandler.setSynth (10:41:43.940):
Loaded synthDriver eloquence INFO - core.main
Using wx version msw (classic) INFO -
brailleInput.initialize (10:41:43.940):
Braille input initialized
INFO - braille.initialize (10:41:43.940):
Using liblouis version 3.2.0 INFO -
braille.BrailleHandler.setDisplayByName (10:41:43.940):
Loaded braille display driver noBraille, current display
has 0 cells.
WARNING - core.main (10:41:43.994):
Java Access Bridge not available INFO -
_UIAHandler.UIAHandler.MTAThreadFunc (10:41:43.994):
UIAutomation: IUIAutomation3 INFO - core.main
NVDA initialized
ERROR - gui.installerGui.doInstall (11:26:41.197):
Failed to execute installer Traceback (most recent call
File "gui\installerGui.pyo", line 32, in doInstall
File "config\__init__.pyo", line 182, in execElevated
File "shellapi.pyo", line 42, in ShellExecuteEx
WindowsError: [Error 1223] The operation was canceled by
the user.
ERROR - gui.installerGui.doInstall (11:26:41.198):
Installation failed: [Error 1223] The operation was
canceled by the user.

Quentin Christensen
Training and Support Manager

Basic Training for NVDA & Microsoft Word with NVDA E-Books

Ph +61 7 3149 3306
Twitter: @NVAccess

search for me on facebook, google+, orkut..
follow me on twitter.
contact me on skype.

we have not sent you but as a mercy to the creation.
holy quran, chapter 21, verse 107.
in the very authentic narration is:
imam hosein is the beacon of light and the ark of salvation.
best website for studying islamic book in different languages


This message may contain confidential information. If you are not the intended recipient please inform the
sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take any action in relation to its contents. To do so is strictly prohibited and may be unlawful. Thank you for your co-operation.

NHSmail is the secure email and directory service available for all NHS staff in England and Scotland. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services.

For more information and to find out how you can switch,

Join to automatically receive all group messages.