Can you give us an example of an email which did not get filtered, along with the rule which you expected to filter it?
We don't need to see the full email - we only need to see whichever part the filter was supposed to act on.
Is there any pattern to which ones work and which ones don't - such as the rules at the top of the list work, and the ones at the end don't, etc?
Also, just to be clear, are you saying the some of your rules are never filtering any emails they're supposed to filter, so they do nothing, or are you saying that some emails get filtered by the rule they're supposd to match and other emails do not get filtered by the same rule?
Antony.
toggle quoted messageShow quoted text
On Thursday 26 October 2017 at 22:02:47, Rosemarie Chavarria wrote: Only some of them got filtered.
On 10/26/2017 12:44 PM, John Isige wrote:
Question: Did all messages stop getting filtered, or only some of them? Again, if some messages are filtered and some are not, I'd check the headers of a filtered message and an unfiltered one to see if there are any differences. I see you use the to: field. If somebody replies to a person and has the list address in the cc: field, then obviously it won't get filtered. These are the kinds of things to start checking for. If you have a case like that, you might need to set up two or three rules for the list to make sure every message gets filtered and moved to its folder.
On 10/26/2017 12:46, Rosemarie Chavarria wrote:
Hi, Gene,
Here are the steps I took to create the rules. I'll use the music list I'm on as an example.
1. I went to tools with alt T and hit f for message filters.
2. I tabbed to the new button and hit the space bar on it.
3. I typed the name for my rule. It's called audioourplace. That's the music list I'm on.
4. I unchecked the box that says "manually check for new messages" or something like that.
5. Next, I tabbed to the box that says "match all of the following" and then tabbed to the combo box and chose the "to" field.
6. I tabbed to the box for "contains". Then I tabbed to an edit box and typed audioourplace@... <mailto:audioourplace@...>.
7. I tabbed to where you choose a folder. I chose the folder for the music list and hit enter on it.
8. I tabbed to the ok button and hit the space bar on it.
9. When I was taken back to the screen where you'd create a new rule, I tabbed to the run now button and hit enter on it. The filter did work for awhile but then I got new messages from that list in my inbox so I don't know where the problem could be.
I hope these steps explain better what I was trying to do.
Rosemarie
*From:*nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] *On Behalf Of *Gene *Sent:* Thursday, October 26, 2017 3:25 AM *To:* nvda@nvda.groups.io *Subject:* Re: [nvda] Using Thunderbird filters
Then the question is, what is wrong with the rules that don't work? Are you sure all the lists have what you tell the rule to look for where you tell it to look? Are you sure the spelling is exactly correct for every item you are using? I'm not sure what else might account for some of the rules not working.
It might be that if you wrote out every step for a rule that doesn't work, that someone will be able to find the error. That is tedious but it may work. It might be much faster and more likely to find the error to work with someone.
Gene
----- Original Message -----
*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>
*Sent:*Thursday, October 26, 2017 12:36 AM
*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:*Re: [nvda] Using Thunderbird filters
I created rules for all the lists that I'm on.
On 10/25/2017 5:12 PM, Gene wrote:
What do you mean some other messages from other lists. If your rule only applies to messages with one list name, then no other messages will be affected. You need to make a separate rule for every list.
Gene
----- Original Message -----
*From:*Rosemarie Chavarria <mailto:knitqueen2007@...>
*Sent:*Wednesday, October 25, 2017 6:09 PM
*To:*nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:*Re: [nvda] Using Thunderbird filters
Hi, Robert,
I already did all that. Some other messages from the other lists are still going into the inbox. I don't know what else to do.
Rosemarie
On 10/25/2017 4:07 PM, Robert Mendoza wrote:
subject line is intended to change to avoid confusion of the thread. About your concern for filtering particular message into your inbox in Thunderbird. you have to make sure that your focus is located to the message that is not open yet, then tab several times till the focus is directed in the recipient column. Right click then select Create Filter From. The rest of the filters process is the same as mentioned below by John. Also, make sure you uncheck the filter by manually so that it will run automatically into your corresponding filtered of your choice.
Robert Mendoza
On 10/26/2017 6:36 AM, Rosemarie Chavarria wrote:
Hi, John,
Let's say you want to run a filter on a message that comes into the inbox. I've pretty muchcreated the filters but there are messages till coming into the inbox from other lists. How do you run a filter on a message?
Thanks.
Rosemarie
On 10/25/2017 3:03 PM, John Isige wrote:
1. Go to the tools menu, pick message filters.
2. Tab to the new button.
3. Fill in whatever rules you want, e.g. from in the combo box, tell it to match nvda.
4. For the next two combo boxes, it will probably be easiest to hit alt-down arrow and expand them. Just pick whatever you like, I move mine to a folder called nvda that I made.
5. To make a folder, just pick folder from the new menu in the file menu, do that before you do a filter if you want to move stuff, because the folder has to exist for you to pick it. If you want the folder in the main account, i.e. another folder like inbox, before you make the folder, highlight your account name with the arrows. If you want everything under your inbox, so you have to hit right arrow to expand folders, highlight your inbox. The difference is that if you highlight the account, you can down arrow, so you'll get inbox, your folder, sent, trash, whatever. If you do it highlighting the inbox, inbox usually starts collapsed and you have to hit right arrow to expand it, then you hit down arrow to get to those folders, you'll go through whatever you made, then you'll get back to sent, trash, whatever.
If that's confusing somehow, feel free to ask questions.
On 10/25/2017 13:26, Rosemarie Chavarria wrote:
Hi, John,
How do you create filters in thunderbird or do you just delete them after reading or replying to them? Outlook is ok but It's a bit clunky.
Rosemarie
On 10/25/2017 10:02 AM, John Isige wrote:
Microsoft's various mail programs have always been weird though. I used to use Outlook, the one that came in Office. Then I had to upgrade or migrate machines or whatever. So I exported mail and everything just like you're supposed to. Got everything installed, imported into the new Outlook. Suddenly none of my filtering rules to send messages to specific folders would work. So I literally deleted them all and recreated them from scratch, and they still wouldn't work. That's when I switched to Thunderbird and I've been using it ever since.
-- Anyone that's normal doesn't really achieve much.
- Mark Blair, Australian rocket engineer
Please reply to the list; please *don't* CC me.
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