Re: quick navigation keys do not work


Chris
 

Maybe its one of your add-ons installed or a recent add-on update has broke something

 

Try disabling the add-ons see if that makes a difference

Or better still start Firefox with a clean default profile to see if it is actually Firefox itself or a setting or add-on in Firefox

 

 

From: John J. Boyer
Sent: 18 November 2017 09:17
To: nvda@nvda.groups.io
Subject: Re: [nvda] quick navigation keys do not work

 

I am using Webroot Secure Anywhere. It is the one used by my maintenance provider. They have tried uninstalling  it.

That made no difference.

 

John

 

On Sat, Nov 18, 2017 at 09:06:28AM -0000, Brian's Mail list account via Groups.Io wrote:

> What anti virus are you using, does it start with an S?

> Brian

>

> bglists@...

> Sent via blueyonder.

> Please address personal email to:-

> briang1@..., putting 'Brian Gaff'

> in the display name field.

> ----- Original Message ----- From: "John J. Boyer"

> <john.boyer@...>

> To: <nvda@nvda.groups.io>

> Sent: Saturday, November 18, 2017 12:33 AM

> Subject: Re: [nvda] quick navigation keys do not work

>

>

> >I've been having trouble with quick navigation keys not working for

> >months. They don't work in Firefox, but they do work

> >in Edge.

> >

> >John

> >

> >On Thu, Nov 16, 2017 at 07:02:29PM -0600, Gene wrote:

> >>Your description of the problem doesn't match the unregistered dll files

> >>problem, at least not so far.  I've never seen such messages as not

> >>supported in the document described when this problem occurs nor any

> >>sort of irratic movement through the document.  I don't know why the

> >>commands work in Thunderbird nor what the unregistered dll files might

> >>cause to happen in Thunderbird.

> >>

> >>I'm not sure what to advise.  What I'll suggest is that you put the

> >>quarantened items back, if you can, and see if things work properly.  If

> >>they don't, you can try the procedure for registering dll files.  Then

> >>if things are working properly, you can scan with a good online scanner

> >>and something like malware bytes and see if the same files are flagged.

> >>

> >>Gene

> >>----- Original Message -----

> >>

> >>From: Governor staten

> >>Sent: Thursday, November 16, 2017 6:29 PM

> >>To: nvda@nvda.groups.io

> >>Subject: Re: [nvda] quick navigation keys do not work

> >>

> >>

> >>Interesting things is that I can navigate fine within email messages in

> >>Thunderbird. H takes me to all headings.

> >>

> >>

> >>

> >>

> >>

> >>

> >>

> >>

> >>--------------------------------------------------------------------------------

> >>

> >>

> >>

> >>

> >>On 11/16/2017 7:24 PM, Gene wrote:

> >>

> >>  You can try to register the items but the items may no longer be

> >>there. if they were considered threats, they may have been quaranteened.

> >>You may have to restore them from quaranteen and then register them

> >>again. But then there is the question of whether these are false

> >>positives or whether they have been infected.  I would suggest scanning

> >>with something else after you restore the files, if that is necessary.

> >>A good online scanner might help you determine if Sofos (spelling)

> >>showed false positives or not.

> >>

> >>  Gene

> >>  ----- Original Message -----

> >>

> >>  From: Governor staten

> >>  Sent: Thursday, November 16, 2017 6:17 PM

> >>  To: nvda@nvda.groups.io

> >>  Subject: [nvda] quick navigation keys do not work

> >>

> >>

> >>  This is how it goes, the best I understand it.

> >>

> >>

> >>

> >>

> >>  I ran a scan today, using Sophos Home. It removed a couple of things

> >>that it said were a threat. After this, I can no longer reliably use

> >>quick navigation keys to do much of anything, either in Chrome or

> >>Firefox. This is with the latest versions of both of these browsers

> >>installed. This occurs even with Firefox Nightly.

> >>

> >>

> >>

> >>

> >>

> >>  I can press h for headings, and it might take me to an edit field, or

> >>say that this isn't supported in the document, or take me to a button.

> >>How would I register again the dll's that pertain to web accessibility?

> >>This is the only thing I can think of that would be the issue in both

> >>browsers. Would a reinstall of NVDA fix this issue?

> >>

> >>

> >

> >--

> >John J. Boyer

> >Email: john.boyer@...

> >website: http://www.abilitiessoft.org

> >Status: Company dissolved but website and email addresses  live.

> >Location: Madison, Wisconsin, USA

> >Mission: developing assistive technology software and providing STEM

> >services

> >       that are available at no cost

> >

> >

> >

> >

> >

>

>

>

>

 

--

John J. Boyer

Email: john.boyer@...

website: http://www.abilitiessoft.org

Status: Company dissolved but website and email addresses  live.

Location: Madison, Wisconsin, USA

Mission: developing assistive technology software and providing STEM services

        that are available at no cost

 

 

 

 

 

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