Re: can't upgrade to the nvda 2017.4 rc


Kevin Cussick
 

I used to work helping other blind computer users get started. this program is a pest and you need to get rid of it I have had 2 systems with it on it and it caused no end of problems with nvda. I can't remember how hard it is to get rid of but try programs and features first.

On 23/11/2017 15:10, Gene wrote:
It's web root.
Gene
----- Original Message -----
*From:* Brian's Mail list account via Groups.Io <mailto:bglists@...>
*Sent:* Thursday, November 23, 2017 1:51 AM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't upgrade to the nvda 2017.4 rc
Hmm when I look up web rooter it gives me Canadian plumbers!
 Brian
bglists@... <mailto:bglists@...>
Sent via blueyonder.
Please address personal email to:-
briang1@... <mailto:briang1@...>, putting 'Brian Gaff'
in the display name field.
----- Original Message -----
From: "Rosemarie Chavarria" <knitqueen2007@... <mailto:knitqueen2007@...>>
To: <nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>>
Sent: Thursday, November 23, 2017 6:27 AM
Subject: [nvda] can't upgrade to the nvda 2017.4 rc

> Hi, everyone,
>
>
>
> I'm using narrator to write this message. I tried to update to nvda
2017.4
> RC but when I tried to update to that version, something blocked it from
> coming up. I called the microsoft disability line and they couldn't
get it
> to come up either. When Best Buys repaired my computer, they put on this
> thing called web rooter or something like that. I don't know what to do.
> They also installed C cleaner which I really didn't need. How do I allow
> web
> rooter to unblock nvda so I can upgrade?
>
>
>
> Thanks for your help in advance.
>
>
>
>
>
>
>
> Rosemarie
>
>
>
>
>
>

Join nvda@nvda.groups.io to automatically receive all group messages.