Re: can't upgrade to the nvda 2017.4 rc


Kevin Cussick
 

I seem to remember I had a job I used something to do it but it was some years ago. and dew to my health I don't go to peoples homes any more and fix computers.

On 24/11/2017 00:38, Rosemarie Chavarria wrote:
I don't know why Best Buys even installed the program in the first place. I
tried programs and features but it didn't work. I also tried to see if I
could uninstall it from the system tray but that didn't work either. It's
gonna be hard to get rid of it.
-----Original Message-----
From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Kevin
Cussick via Groups.Io
Sent: Thursday, November 23, 2017 2:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] can't upgrade to the nvda 2017.4 rc
I used to work helping other blind computer users get started. this
program is a pest and you need to get rid of it I have had 2 systems
with it on it and it caused no end of problems with nvda. I can't
remember how hard it is to get rid of but try programs and features first.
On 23/11/2017 15:10, Gene wrote:
It's web root.
Gene
----- Original Message -----
*From:* Brian's Mail list account via Groups.Io
<mailto:bglists=blueyonder.co.uk@groups.io>
*Sent:* Thursday, November 23, 2017 1:51 AM
*To:* nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>
*Subject:* Re: [nvda] can't upgrade to the nvda 2017.4 rc

Hmm when I look up web rooter it gives me Canadian plumbers!
 Brian

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Please address personal email to:-
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----- Original Message -----
From: "Rosemarie Chavarria" <knitqueen2007@gmail.com
<mailto:knitqueen2007@gmail.com>>
To: <nvda@nvda.groups.io <mailto:nvda@nvda.groups.io>>
Sent: Thursday, November 23, 2017 6:27 AM
Subject: [nvda] can't upgrade to the nvda 2017.4 rc


> Hi, everyone,
>
>
>
> I'm using narrator to write this message. I tried to update to nvda
2017.4
> RC but when I tried to update to that version, something blocked it
from > coming up. I called the microsoft disability line and they
couldn't get it > to come up either. When Best Buys repaired my
computer, they put on this > thing called web rooter or something
like that. I don't know what to do.
> They also installed C cleaner which I really didn't need. How do I
allow > web > rooter to unblock nvda so I can upgrade?
>
>
>
> Thanks for your help in advance.
>
>
>
>
>
>
>
> Rosemarie
>
>
>
>
>
>



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