Re: Survey: Preferred Help Format

Brian's Mail list account

I think the problem with some forms of help using the split screen method is that sometimes the layout of help is not that optimal and you have to keep going back and forth to see if what you want is under some other heading.
Of course you need to do this too in html help but you are saved the irritation of switching panels all the time, you just go back to the main index in the page.

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----- Original Message -----
From: "Gene" <gsasner@...>
To: <>
Sent: Monday, December 11, 2017 5:45 PM
Subject: Re: [nvda] Survey: Preferred Help Format

I haven't used PDF to any extent. Isn't HTML mostly used now? Whatever the case, if people have problems using CHM, that's another instance of poor instruction or of people picking up Windows and other learning not in an organized manner. CHM is just as easy to use as HTML if you know how to use it. I won't go into how to use it in this message, but it's a question of knowing how to use it. and knowing how to work with a treeview, an essential piece of knowledge for CHM help, is important to know in other contexts. I'm not blaming people for not knowing how to use CHM help for whatever reason or reasons. But it is worth knowing.

CHM not only has a contents treeview, it has a search function and an index function as well. I run into a CHM help system now and then and it is an advantage for blind people to know how to use it.

----- Original Message -----

From: Tony Ballou
Sent: Monday, December 11, 2017 11:35 AM
Subject: Re: [nvda] Survey: Preferred Help Format


Perhaps either the .chm or .html versions would be best because they are what we as blind users are most familiar with. If I had to choose one over the other though, the .chm file version was good for me for the longest time and it's more of a preference thing than anything else. you get use to the .html version eventually.


On 12/11/2017 9:44 AM, tonea.ctr.morrow@... wrote:

My team hasn’t told me which help format we will be using for the online help. So, I thought I’d ask a little survey:

Which online help system do you prefer to use and a brief why, a.k.a. does one grant you more opportunities than another or is one more difficult with which to make a screen reader work?:

<!--[if !supportLists]-->A) <!--[endif]-->Win Help (chm): old-style windows help system with a content tree on the left, a large pane containing information filling the right and center areas, and a header across the top with forward, backward type buttons.

<!--[if !supportLists]-->B) <!--[endif]-->HTML Help: the design is similar to Win Help, but the whole thing runs in a web browser—whichever one is your default browswer.

<!--[if !supportLists]-->C) <!--[endif]-->PDF – Portable Document Format with proper tags.

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