Up until tonight, I was happily using the Facebook app for Windows
10 to access Facebook. I saw that there was an update for it in
the Windows Store and thinking that it probably got some exciting
new features to try out, I've updated it. And boy, did I got
disappointed. Yes, exciting new features to try out probably it
has (as far as I could see from its interface change). But its
accessibility was completely broken after the update. Before that,
I could with a hand on my heart easily say that the Facebook app
for Windows 10 was one of the most accessible apps in the Windows
10 Store (apart the ones from Microsoft that is). But after
today's update, it is no longer so. Neither NVDA or Narrator can
read anything in the app when it is opened. Actually, only thanks
to my residual sight I was able to login with my Facebook account
into the app in the first place - even that part is not
My question is. Does some of you know how can we contact the
Facebook accessibility team, so we can tell them about this issue?
I've tried to send feedback via the form on this web page:
But each time I try to submit the form, I get the following error
Your request cannot be processed
There was a problem with this request. We're working on getting
it fixed as soon as we can.
Note, that I'm not looking for an alternative way to access
Facebook - I can work with the Facebook desktop site if needs be.
I just want the accessibility in the Facebook app for Windows 10
to be fixed, so I can resume using it with pleasure as I did
before. So that is why I'm looking for a way to contact the
Facebook accessibility team.