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  2. Tech support: a possible training session during NVDACon 2018

Re: Tech support: a possible training session during NVDACon 2018

Adriani Botez
 

Yes Joseph thank you for your huge work. Be careful and do not stress yourself too much. We should really work together to build a sustainable platforn for sharing maintainer experience. We have to show the users and amd other people that maintaining does not only mean to translate or test addons. It implies user support, user surveys, networking, writing tutorials and articles etc. as well.

Best
Adriani


Von meinem iPhone gesendet

Am 24.12.2017 um 11:23 schrieb Brian's Mail list account via Groups.Io <bglists@...>:

Could I just say, Joseph. Please be careful. I am not saying don't do it, but be aware of the stress levels in your life.
Just a friendly warning that is all.
Hope you have a good restful Christmas.
Brian

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----- Original Message ----- From: "Joseph Lee" <joseph.lee22590@...>
To: <nvda@nvda.groups.io>
Sent: Sunday, December 24, 2017 5:14 AM
Subject: [nvda] Tech support: a possible training session during NVDACon 2018


Hi all,



Before I present the following idea to NVDACon organizers, I'd like to run
it through with you to gather comments before proceeding:



As some of you may know, the NVDA community holds an annual gathering of
community members to discuss NVDA and its present and future. Given that
NVDACon 2018 proposals might be floating around the community (hopefully by
early next year), coupled with recent tech support discussions, I was
wondering if I should hold a training session during that gathering that
goes over basics of tech support. Topics may include user-centric questions,
troubleshooting steps, how to read NVDA log and what not.



Comments are welcome.

Cheers,

Joseph
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