Re: Issue installing latest Windows 10 update


 

Hi,

You’re welcome anytime. Just in case you do manage to fix this, do let folks know.

As for the tutorial: we’re at home stretch, and if things go as planned, all parts will be packaged into a zip file in February. Speaking of tutorial packaging: expect changes in one or more segments between now and February.

Cheers,

Joseph

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of ely.r@...
Sent: Tuesday, January 16, 2018 5:38 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Issue installing latest Windows 10 update

 

Joseph,

]Thanks for the response. Just wanted to join in saying huge thanks for “Welcome to NVDA.” Good to have so much information gathered into one place and presented in such a clear manner.

Rick

 

Dr. Rick Ely

TVI, Vision Consultant

451 Rocky Hill Road

Florence, MA 01062

&413()  727-3038

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Joseph Lee
Sent: Tuesday, January 16, 2018 8:09 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Issue installing latest Windows 10 update

 

Hi,

My guess is good as yours: registry.

Cheers,

Joseph

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of ely.r@...
Sent: Tuesday, January 16, 2018 1:48 PM
To: nvda@nvda.groups.io
Subject: [nvda] Issue installing latest Windows 10 update

 

Repeatedly, I have tried doing the most recent Windows 10 update. Get to the step where the installer asks me to uninstall this program as it cannot. The program at fault is, Window eyes 9.1. It is not listed as an installed program in Programs and Features, “add or remove”. I have searched the entire computer for Window Eyes and GW Micro remains and find nothing.

Is it possible that the installer is finding a remaining entry in the registry?

Any suggestions would be much appreciated,

Thanks,

Rick

Dr. Rick Ely

TVI, Vision Consultant

451 Rocky Hill Road

Florence, MA 01062

&413()  727-3038

Join nvda@nvda.groups.io to automatically receive all group messages.