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Re: update on dll issue

Brian's Mail list account
 

Which reminds me. A question from our office at the blind society. they are going to move from Office 365 to 2016, for reasons of being annoyed by the former, and wondered if doing this might break any screenreaders sometimes used by volunteers. Being as there does seem to be a history of problems with office, i wondered if anyone had tried this change and whether it went smoothly?
Brian

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----- Original Message -----
From: "Quentin Christensen" <quentin@...>
To: <nvda@nvda.groups.io>
Sent: Tuesday, January 23, 2018 1:20 AM
Subject: Re: [nvda] update on dll issue


The other thing I meant to ask, had you uninstalled anything else? It
looks like the issue was a DLL file being unregistered inadvertently and
uninstalling something is usually the culprit there. Microsoft Office
particularly is a bad one for that.

Regards

Quentin.

On Tue, Jan 23, 2018 at 10:53 AM, The Wolf <hank.smith966@...> wrote:

Hello no I haven't checked on the jaws forums
but will do so.
thanks
Hank

On 1/22/2018 4:46 PM, Quentin Christensen wrote:

Hi Hank,

It's an odd issue. It does sound like something perhaps wasn't registered
properly when Jaws was installed or uninstalled. I didn't have a solution
and evidently, no-one else here did either as I know you've posted about
this before. Have you asked on one of the Jaws forums?

In any case, I'm glad you've got it resolved for now.

Regards

Quentin.

On Tue, Jan 23, 2018 at 9:18 AM, The Wolf <hank.smith966@...> wrote:

Hello just for the hell of it I installed jaws 18 along with jaws 2018
and now the nvda doesn't give me the error message

not sure if installing jaws 18 fixed the jaws 2018 dll issue with nvda
can any one please confirm this am trying to figure out if I need to send a
nvda log with the error that it was giving me

something screwy is conflicting I mean I got the issue fixed for now but
I need to see if I am the only one having this issue if not then I think a
bug needs to be filed.

if I am the only one running in to this issue what can I do to help
track this issue?

Hank






--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

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Facebook: http://www.facebook.com/NVAccess
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--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:
http://www.nvaccess.org/shop/

www.nvaccess.org
Facebook: http://www.facebook.com/NVAccess
Twitter: @NVAccess
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