Re: NVDA still freezing, don't know what the deal is


I didn't keep Rob's last message but I realized that I have a reply. 
there is evidence in Sharni-lee's messages suggesting that the crash she is experiencing may have different causes and/or different effects.  We don't know enough details to conclude what the situation is.  She stated that her mother operated the computer after the crash.  If she just used a mouse, that might still mean that most of the keyboard is frozen.  But experimentation should be done by trying to use my method when the next crash occurs.  We need to verify, and not assume, that the crash has the same effects.  At this time, we don't know.

----- Original Message -----
From: Gene
Sent: Sunday, May 01, 2016 8:29 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal is

Why wouldn't my workaround accomplish the same end but more easily.  I don't know this, but I expect that Narrator can be run.  If so, you should be able to stay in the same account and use task manager with Narrator to close NVDA.
----- Original Message -----
From: Rob
Sent: Sunday, May 01, 2016 8:13 PM
Subject: Re: [nvda] NVDA still freezing, don't know what the deal is

Sharni-Lee Ward <sharni-lee.ward@...> wrote:
> NVDA completely stops working. It says nothing. The Braille display's
> display remains frozen on whatever was last spoken.
There is a way to get around this, but it is kind of a pain. Here is how.
1. Create another user account on your computer and give it admin  rights.
2. The problem with the freeze is caused by LibLouis, not your braille
display; it would freeze upno matter what display you have.
3. Next time it freezes, press windows+l
4. Press alt+w for switch user
5. Hit right arrow to land on the user you created
6. Press enter and type its password
7. Press control+shift+delete to land in task manager. Do not start NVDA,
because it might freeze again.
8. Hit control+tab to land in the processes list
9. Type the letters nv to land on the nvda.exe process. Press alt+e, alt+y
to terminate it.
10. Press windows+l, alt+w to return to your previous windows session. Your
user should be the first one in the list; press enter on it and type your
11. Restart NVDA. if it freezes once more, repeat the previous steps. It
will not always freeze. This is a random event.
12. Once NVDA has successfully started, go into The NVDA menu with NVDA+n
13. Go to braille settings by pressing the letters p and r. Select no
braille and press enter.
14. Go back into the NVDA menu and press s for save configuration.
15. Return, once more, to the NVDA menu and press p for preferences and then
enter on general settings. Untick the box that says "save configuration on
16. Now, when you start NVDA, you will have no braille. You will have to
select your Focus 40 manually on each start. NVDA will not usually freeze if
you select a display while it is running. It has always been the case--for
me, anyway--that it freezes during startup and a braille display is
automatically selected.
I hope this helps.

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