Re: suggestion for feedback
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Quentin Christensen
Hi Rusty, Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*). As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account. Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things: 1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion. 2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue. 3. It allows issues to be searchable and keeps them all in one place. If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails. The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible. If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately. It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested. So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new Regards Quentin.
On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote: Hey folks, --
Quentin Christensen Training and Support Manager Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/ Facebook: http://www.facebook.com/NVAccess Twitter: @NVAccess
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