Re: suggestion for feedback


Quentin Christensen
 

Well I think the idea is that the one field has all the suggested information to include.  Having just one field hopefully doesn't seem as intimidating as having a dozen fields to fill in.

But if it's not working and having a dozen smaller fields (I didn't count, just grabbed the number out of the air) would be easier, then that's certainly something to look at.



On Fri, Feb 9, 2018 at 1:17 PM, Brian's Mail list account via Groups.Io <bglists@...> wrote:
However it is quite daunting  and needs a lot of concentration to actually make it work for you. I guess if you were in there all the time it would become easier. I'm not a fan of the in field suggestions either. I'd prefer separate fields with supporting text like most forms are.That way one can actually make sense of what should go where. Brian

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----- Original Message -----
Sent: Thursday, February 08, 2018 11:49 PM
Subject: Re: [nvda] suggestion for feedback

I think GitHub issue tracking is the right tool for the purpose.

 

From: nvda@nvda.groups.io [mailto:nvda@nvda.groups.io] On Behalf Of Quentin Christensen
Sent: Thursday, February 8, 2018 6:46 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] suggestion for feedback

 

Hi Rusty,

 

Having a link directly to the issue tracker (even to create a new issue) isn't a bad idea (unfortunately it will require someone to create an issue on Github to get the ball rolling *grin*).  As we use GitHub, it would still open a browser and you would need to be logged into (or create) a Github account.  Even if we moved away from Github to another issue tracker, I don't see a way around that, as the issue tracker does several things:

1. It keeps track of issues that people raise and allows them to be prioritised and followed through to completion.

2. By registering, it allows the developers to ask follow-up questions, provide links to test builds so the original person (and anyone else interested) can see if we have indeed resolved the issue.

3. It allows issues to be searchable and keeps them all in one place.

 

If we just had say a "provide feedback" option in NVDA which simply sent us an e-mail with your problem / idea / etc, then it would be hard to keep track of who had asked for what, how many people were having a particular problem, and we would get a lot of duplicate e-mails.

 

The other thing with Github is that while NV Access has several in-house developers, there are many others around the world who also contribute code, testing, feedback and other assistance and we need a central repository to make that all possible.  If you e-mailed me and asked for a particular feature, we can look at it, but it might be something that isn't a high enough priority to get to immediately.  It might however, be something one of our other contributors has an interest in and would like to write some code to support and they may be able to get to it faster, but I don't necessarily know who might be interested.

 

So, in short... would you like to create a github issue with your idea? https://github.com/nvaccess/nvda/issues/new

 

Regards

 

Quentin.

 

On Fri, Feb 9, 2018 at 9:35 AM, Rusty Perez <rustys.lists@...> wrote:

Hey folks,
I think it would be a GREAT idea for NVDA to have a feedback option
right in the NVDA menu.
"report a problem" or something like that.
Honestly, it's easier for me to just use another browser than to slog
through a registration and goofing around in github to report a
problem.

I know, NVDA is donation ware, but it might make the product even
better to make giving feedback a more painless process. :)

<div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
<table style="border-top: 1px solid #D3D4DE;">
        <tr>
        <td style="width: 55px; padding-top: 13px;"><a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank"><img
src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
alt="" width="46" height="29" style="width: 46px; height: 29px;"
/></a></td>
                <td style="width: 470px; padding-top: 12px; color: #41424e;
font-size: 13px; font-family: Arial, Helvetica, sans-serif;
line-height: 18px;">Virus-free. <a
href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
target="_blank" style="color: #4453ea;">www.avg.com</a>
                </td>
        </tr>
</table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
height="1"></a></div>

On 2/8/18, Rusty Perez <rustys.lists@...> wrote:
> Well, my fix was Chrome browser. :)
> Works just fine so far. So, this is not an NVDA and windows thing as
> far as I can tell.
>
> Rusty
> <div id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br />
> <table style="border-top: 1px solid #D3D4DE;">
>       <tr>
>         <td style="width: 55px; padding-top: 13px;"><a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank"><img
> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
> alt="" width="46" height="29" style="width: 46px; height: 29px;"
> /></a></td>
>               <td style="width: 470px; padding-top: 12px; color: #41424e;
> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
> line-height: 18px;">Virus-free. <a
> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
> target="_blank" style="color: #4453ea;">www.avg.com</a>
>               </td>
>       </tr>
> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
> height="1"></a></div>
>
> On 2/8/18, Kevin Cussick via Groups.Io
> <the.big.white.shepherd=googlemail.com@groups.io> wrote:
>> no help but I have reported this more than once.   but don't have a fix.
>> using windows 10 64 bit and ff ESR what ever the latest incarnation of
>> this is hope this helps. and fire fox is 32 bit.
>>
>> On 08/02/2018 19:23, Rusty Perez wrote:
>>> Hey folks,
>>>
>>> For the past few weeks this has been getting progressively worse.
>>> I bring up FF and hafter just a few minutes of reading a page, or
>>> scrolling down in emails, NVDA goes silent. I wait for a few moments
>>> and speech comes back.
>>>
>>> any thoughts, or fixes.<div
>>> id="DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2"><br
>>> />
>>> <table style="border-top: 1px solid #D3D4DE;">
>>>     <tr>
>>>          <td style="width: 55px; padding-top: 13px;"><a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank"><img
>>> src="https://ipmcdn.avast.com/images/icons/icon-envelope-tick-green-avg-v1.png"
>>> alt="" width="46" height="29" style="width: 46px; height: 29px;"
>>> /></a></td>
>>>             <td style="width: 470px; padding-top: 12px; color: #41424e;
>>> font-size: 13px; font-family: Arial, Helvetica, sans-serif;
>>> line-height: 18px;">Virus-free. <a
>>> href="http://www.avg.com/email-signature?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail"
>>> target="_blank" style="color: #4453ea;">www.avg.com</a>
>>>             </td>
>>>     </tr>
>>> </table><a href="#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width="1"
>>> height="1"></a></div>
>>>
>>>
>>>
>>
>>
>>
>>
>
>
>
>




 

--

Quentin Christensen
Training and Support Manager

 

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

 

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 




--
Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available: http://www.nvaccess.org/shop/

Facebook: http://www.facebook.com/NVAccess 
Twitter: @NVAccess 

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