Re: can't get into preferences

Jaffar Sidek <jaffar.sidek10@...>

I got this issue after updating both NVDA and Android studio. 

How do I open an issue on github?  I cclicked the Open New Issue button but got asked to sign up instead.  Thanks and cheers!
On 5/3/2018 11:34 AM, Quentin Christensen wrote:

Hmm, that's interesting.  Does the NVDA log show anything?  See here for info on how to find the log:

On the Android Studio Accessibility page it says "NVDA: We recommend using NVDA 2015 or later, as this was the prevalent screen reader during the development of accessibility support for Android Studio. If you use the 32-bit version of NVDA, you must install the 32-bit JRE on your machine, as this version of NVDA requires C:\Windows\SysWOW64\WindowsAccessBridge-32.DLL to work with Android Studio. If NVDA cannot locate this file, the NVDA Event Log window displays the message, "Java Access Bridge not available"."

Do you have the 32-bit JRE?  I would have expected, if anything, if you didn't have the right files, that it would be Android Studio itself that didn't read, moreso than causing problems after exiting, unless it is shutting down some other service it shouldn't be as it exits.

Have you always had this issue, or has it started after updating Android Studio and / or NVDA?



On Mon, Mar 5, 2018 at 2:13 PM, Jaffar Sidek <jaffar.sidek10@...> wrote:

Hi Quentin.  Just to add onto this,  I have this issue every time after I log out of Android Studio.  In fact, NVDA becomes almost useless in that It doesn't read the desktop menu, the start menu and so on.  I can't tell you if this is because of Java or Android studio itself, so because I can't do anything with NVDA key+N, I had to resort to a new restart by using the CTRL+ALT+N to restart and refresh NVDA.  Cheers!

On 5/3/2018 9:16 AM, Quentin Christensen wrote:
Hi everyone,

Just for anyone coming to this issue in the future, Jaffar, I'm guessing you meant press control+alt+n to restart NVDA?

For the others who had the issue, can you clarify exactly what did / didn't happen?  Were you pressing NVDA+n to open the NVDA menu, then accessing the Preferences sub-menu with P or arrows and enter.  Or were you pressing say NVDA+control+g to go to the General preferences screen directly?

In either case, did it give an error message or beep or any other indication of what was wrong?

If anyone can still reproduce this, do please feel free to send me a copy of the log.  See for details.

NVDA does have a restriction on only allowing one NVDA dialog to be open at a time, but it will give a message explaining this if you do try to open multiple dialogs.

Kind regards


On Mon, Mar 5, 2018 at 11:51 AM, Jaffar Sidek <jaffar.sidek10@...> wrote:

Hi.  I had the same problem.  Just press control n again as if you are starting NVDA and it will refresh it self.  Cheers!


On 5/3/2018 3:31 AM, Chris via Groups.Io wrote:

Try another reboot see if that works



From: Brice Mijares
Sent: 04 March 2018 19:21
Subject: [nvda] can't get into preferences


Earlier I went into preferences and unchecked NVDA at log in screen and

unchecked  load automatically after bootup. The reason I did this is

that NVDA was taking longer than usual to completly load. After I

rebooted the machine and loaded NVDA manually, I couldn't get into

preferences to recheck these to check boxes. Any Ideas before I have to

uninstall and reinstall? thanks.




Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:

Twitter: @NVAccess 

Quentin Christensen
Training and Support Manager

Official NVDA Training modules and expert certification now available:

Twitter: @NVAccess 

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