Re: continuing research into Outlook 2016 crashes on Windows 7
|
Hi, I see. In short, from what I can tell, UIA bridge freezes when trying to obtain something from an app. There are numerous itHub issues regarding this problem. Cheers, Joseph
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Cohn, Jonathan
Sent: Tuesday, March 13, 2018 1:16 PM To: nvda@nvda.groups.io Subject: Re: [nvda] continuing research into Outlook 2016 crashes on Windows 7
OK, not quite sure but since my first query did not provide any information I decided to plow ahead.
Basic information from logs are:
Next item in NVDA log is: DEBUGWARNING - watchdog._watcher (15:14:37.355):
Followed by a couple of WARNING - watchdog._watcher (15:14:52.367): Core frozen in stack:
WARNING - watchdog._watcher (15:15:07.414): Core frozen in stack
At which point NVDA stops talking. After getting speech back through another screen reder, Outlook has a not responding message.
When I did a switch from Calendar View to Messages view I also got a debug watch dog but NVDA seemed to be able to clear it out with the following: IO - inputCore.InputManager.executeGesture (15:14:12.845): Input: kb(desktop):control+1 DEBUGWARNING - watchdog._watcher (15:14:14.868): Trying to recover from freeze, core stack: File "nvda.pyw", line 212, in <module> File "core.pyo", line 473, in main File "wx\_core.pyo", line 8657, in MainLoop File "wx\_core.pyo", line 7952, in MainLoop File "core.pyo", line 443, in Notify File "IAccessibleHandler.pyo", line 894, in pumpAll File "IAccessibleHandler.pyo", line 617, in processGenericWinEvent File "IAccessibleHandler.pyo", line 521, in winEventToNVDAEvent File "_UIAHandler.pyo", line 327, in isUIAWindow File "_UIAHandler.pyo", line 315, in _isUIAWindowHelper
DEBUGWARNING - core.CorePump.Notify (15:14:15.085): errors in this core pump cycle Traceback (most recent call last): File "core.pyo", line 443, in Notify File "IAccessibleHandler.pyo", line 894, in pumpAll File "IAccessibleHandler.pyo", line 617, in processGenericWinEvent File "IAccessibleHandler.pyo", line 521, in winEventToNVDAEvent File "_UIAHandler.pyo", line 327, in isUIAWindow File "_UIAHandler.pyo", line 321, in _isUIAWindowHelper File "watchdog.pyo", line 195, in sendMessageCallCanceller CallCancelled IO - inputCore.InputManager.executeGesture (15:14:15.493): Input: kb(desktop):NVDA+t DEBUGWARNING - watchdog._watcher (15:14:15.592): Trying to recover from freeze, core stack: File "nvda.pyw", line 212, in <module> File "core.pyo", line 473, in main File "wx\_core.pyo", line 8657, in MainLoop File "wx\_core.pyo", line 7952, in MainLoop File "core.pyo", line 443, in Notify File "IAccessibleHandler.pyo", line 880, in pumpAll File "IAccessibleHandler.pyo", line 654, in processFocusWinEvent File "IAccessibleHandler.pyo", line 521, in winEventToNVDAEvent File "_UIAHandler.pyo", line 327, in isUIAWindow File "_UIAHandler.pyo", line 315, in _isUIAWindowHelper
DEBUGWARNING - core.CorePump.Notify (15:14:15.911): errors in this core pump cycle Traceback (most recent call last): File "core.pyo", line 443, in Notify File "IAccessibleHandler.pyo", line 880, in pumpAll File "IAccessibleHandler.pyo", line 654, in processFocusWinEvent File "IAccessibleHandler.pyo", line 521, in winEventToNVDAEvent File "_UIAHandler.pyo", line 327, in isUIAWindow File "_UIAHandler.pyo", line 321, in _isUIAWindowHelper File "watchdog.pyo", line 195, in sendMessageCallCanceller CallCancelled DEBUGWARNING - watchdog._watcher (15:14:16.437): Trying to recover from freeze, core stack: File "nvda.pyw", line 212, in <module> File "core.pyo", line 473, in main File "wx\_core.pyo", line 8657, in MainLoop File "wx\_core.pyo", line 7952, in MainLoop File "core.pyo", line 443, in Notify File "IAccessibleHandler.pyo", line 880, in pumpAll File "IAccessibleHandler.pyo", line 654, in processFocusWinEvent File "IAccessibleHandler.pyo", line 521, in winEventToNVDAEvent File "_UIAHandler.pyo", line 327, in isUIAWindow File "_UIAHandler.pyo", line 315, in _isUIAWindowHelper
DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.974): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728967 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.976): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728905 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.976): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728906 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.976): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728901 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.976): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728907 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.976): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728908 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.976): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728909 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.976): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728910 and childID 0: [Error -2147467259] Unspecified error DEBUGWARNING - IAccessibleHandler.accessibleObjectFromEvent (15:14:18.977): oleacc.AccessibleObjectFromEvent with window 66464, objectID 100728911 and childID 0: [Error -2147467259] Unspecified error IO - speech.speak (15:14:19.016): Speaking [LangChangeCommand ('en_GB'), u'Inbox - jcohn@... - Outlook']
Trying to recover from freeze, core stack
From: <nvda@nvda.groups.io> on behalf of Joseph Lee <joseph.lee22590@...>
Hi, In order to verify your claim, I need an evidence please. Cheers, Joseph
From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Cohn, Jonathan
OK, some research makes me think that when I use the keyboard shortcut to change from Mailbox view to Calendar View in Outlook that the crash might be related to UIA not being handled correctly. Is there a way I could disable UIA for my copy of NVDA either in intirety or for Outlook just to execute this command without working with the NVDA core? I
So, could I write a Outlook addon that disables UIA when in the SuperGrid or in the INI files?
Thanks!
Jonathan Cohn
|
|
|