Hi Joseph and All,
For some reason on certain messages in outlook 2016 when I press enter on a message to read it restarts outlook.
This does not happen in JAWS but happens in NVDA. If I reboot the problem goes away for a while then comes back.
Please see my log for more info:
Thanks,
Sam
INFO - __main__ (15:34:40.739):
Starting NVDA
INFO - core.main (15:34:41.114):
Config dir: C:\Users\User\AppData\Roaming\nvda
INFO - config.ConfigManager._loadConfig (15:34:41.114):
Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini
INFO - core.main (15:34:41.176):
NVDA version master-14940,e78e72f9
INFO - core.main (15:34:41.176):
Using Windows version 10.0.16299 workstation
INFO - core.main (15:34:41.176):
Using Python version 2.7.14 (v2.7.14:84471935ed, Sep 16 2017, 20:19:30) [MSC v.1500 32 bit (Intel)]
INFO - core.main (15:34:41.176):
Using comtypes version 1.1.3
INFO - synthDriverHandler.setSynth (15:34:42.558):
Loaded synthDriver eloquence
INFO - core.main (15:34:42.558):
Using wx version 3.0.2.0 msw (classic)
INFO - brailleInput.initialize (15:34:42.563):
Braille input initialized
INFO - braille.initialize (15:34:42.563):
Using liblouis version 3.3.0
INFO - braille.BrailleHandler.setDisplayByName (15:34:42.565):
Loaded braille display driver noBraille, current display has 0 cells.
WARNING - core.main (15:34:42.586):
Java Access Bridge not available
INFO - _UIAHandler.UIAHandler.MTAThreadFunc (15:34:42.592):
UIAutomation: IUIAutomation3
INFO - external:globalPlugins.wintenObjs._UIAHandlerEx.UIAHandlerEx.MTAThreadFunc (15:34:42.760):
UIAutomation: IUIAutomation5
INFO - core.main (15:34:42.946):
NVDA initialized
ERROR - RPC process 1196 (nvda_slave.exe) (15:34:49.489):
__main__.main:
slave error
Traceback (most recent call last):
File "nvda_slave.pyw", line 91, in main
File "comHelper.pyc", line 22, in _lresultFromGetActiveObject
File "comtypes\client\__init__.pyc", line 180, in GetActiveObject
File "comtypes\__init__.pyc", line 1245, in GetActiveObject
File "_ctypes/callproc.c", line 950, in GetResult
WindowsError: [Error -2147221021] Operation unavailable
INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (15:35:24.890):
Developer info for navigator object:
name: u'PCM Plus'
role: ROLE_LISTITEM
states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_SELECTED
isFocusable: True
hasFocus: True
Python object: <NVDAObjects.IAccessible.sysListView32.ListItem object at 0x06F797B0>
Python class mro: (<class 'NVDAObjects.IAccessible.sysListView32.ListItem'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.behaviors.RowWithoutCellObjects'>, <class 'NVDAObjects.IAccessible.sysListView32.ListItemWithoutColumnSupport'>, <class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'documentBase.TextContainerObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)
description: None
location: (0, 5, 120, 88)
value: None
appModule: <'explorer' (appName u'explorer', process ID 5576) at address 6d29e30>
appModule.productName: u'Microsoft\xae Windows\xae Operating System'
appModule.productVersion: u'10.0.16299.15'
TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>
windowHandle: 65912
windowClassName: u'SysListView32'
windowControlID: 1
windowStyle: 1442855744
windowThreadID: 5580
windowText: u'FolderView'
displayText: u'PCM Plus'
IAccessibleObject: <POINTER(IAccessible) ptr=0x8f91df0 at 6e43e90>
IAccessibleChildID: 1
IAccessible event parameters: windowHandle=65912, objectID=-4, childID=1
IAccessible accName: u'PCM Plus'
IAccessible accRole: ROLE_SYSTEM_LISTITEM
IAccessible accState: STATE_SYSTEM_SELECTABLE, STATE_SYSTEM_SELECTED, STATE_SYSTEM_MULTISELECTABLE, STATE_SYSTEM_FOCUSED, STATE_SYSTEM_FOCUSABLE, STATE_SYSTEM_VALID (19922950)
IAccessible accDescription: exception: (-2147352573, 'Member not found.', (None, None, None, 0, None))
IAccessible accValue: None