Re: Problems with latest nvda and outlook 2016 and windows 10


Sam Bushman
 

I restarted nvda so it would be fresh. I then launched outlook – then pressed enter on the message. Outlook restarted – then I pressed nvda-f1 and copied the log to you. What else can I do to get you the relevant info?

Thanks,

Sam

 

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Joseph Lee
Sent: Tuesday, March 13, 2018 3:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Problems with latest nvda and outlook 2016 and windows 10

 

Hi,

No log fragment on freezes or restarts here.

Cheers,

Joseph

 

From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Sam Bushman
Sent: Tuesday, March 13, 2018 2:39 PM
To: nvda@nvda.groups.io
Cc: 'Joseph Lee' <joseph.lee22590@...>
Subject: [nvda] Problems with latest nvda and outlook 2016 and windows 10

 

Hi Joseph and All,

 

For some reason on certain messages in outlook 2016 when I press enter on a message to read it restarts outlook.

This does not happen in JAWS but happens in NVDA. If I reboot the problem goes away for a while then comes back.

 

Please see my log for more info:

 

Thanks,

Sam

 

INFO - __main__ (15:34:40.739):

Starting NVDA

INFO - core.main (15:34:41.114):

Config dir: C:\Users\User\AppData\Roaming\nvda

INFO - config.ConfigManager._loadConfig (15:34:41.114):

Loading config: C:\Users\User\AppData\Roaming\nvda\nvda.ini

INFO - core.main (15:34:41.176):

NVDA version master-14940,e78e72f9

INFO - core.main (15:34:41.176):

Using Windows version 10.0.16299 workstation

INFO - core.main (15:34:41.176):

Using Python version 2.7.14 (v2.7.14:84471935ed, Sep 16 2017, 20:19:30) [MSC v.1500 32 bit (Intel)]

INFO - core.main (15:34:41.176):

Using comtypes version 1.1.3

INFO - synthDriverHandler.setSynth (15:34:42.558):

Loaded synthDriver eloquence

INFO - core.main (15:34:42.558):

Using wx version 3.0.2.0 msw (classic)

INFO - brailleInput.initialize (15:34:42.563):

Braille input initialized

INFO - braille.initialize (15:34:42.563):

Using liblouis version 3.3.0

INFO - braille.BrailleHandler.setDisplayByName (15:34:42.565):

Loaded braille display driver noBraille, current display has 0 cells.

WARNING - core.main (15:34:42.586):

Java Access Bridge not available

INFO - _UIAHandler.UIAHandler.MTAThreadFunc (15:34:42.592):

UIAutomation: IUIAutomation3

INFO - external:globalPlugins.wintenObjs._UIAHandlerEx.UIAHandlerEx.MTAThreadFunc (15:34:42.760):

UIAutomation: IUIAutomation5

INFO - core.main (15:34:42.946):

NVDA initialized

ERROR - RPC process 1196 (nvda_slave.exe) (15:34:49.489):

__main__.main:

slave error

Traceback (most recent call last):

  File "nvda_slave.pyw", line 91, in main

  File "comHelper.pyc", line 22, in _lresultFromGetActiveObject

  File "comtypes\client\__init__.pyc", line 180, in GetActiveObject

  File "comtypes\__init__.pyc", line 1245, in GetActiveObject

  File "_ctypes/callproc.c", line 950, in GetResult

WindowsError: [Error -2147221021] Operation unavailable

INFO - globalCommands.GlobalCommands.script_navigatorObject_devInfo (15:35:24.890):

Developer info for navigator object:

name: u'PCM Plus'

role: ROLE_LISTITEM

states: STATE_FOCUSABLE, STATE_SELECTABLE, STATE_FOCUSED, STATE_SELECTED

isFocusable: True

hasFocus: True

Python object: <NVDAObjects.IAccessible.sysListView32.ListItem object at 0x06F797B0>

Python class mro: (<class 'NVDAObjects.IAccessible.sysListView32.ListItem'>, <class 'NVDAObjects.behaviors.RowWithFakeNavigation'>, <class 'NVDAObjects.behaviors.RowWithoutCellObjects'>, <class 'NVDAObjects.IAccessible.sysListView32.ListItemWithoutColumnSupport'>, <class 'NVDAObjects.IAccessible.IAccessible'>, <class 'NVDAObjects.window.Window'>, <class 'NVDAObjects.NVDAObject'>, <class 'documentBase.TextContainerObject'>, <class 'baseObject.ScriptableObject'>, <class 'baseObject.AutoPropertyObject'>, <type 'object'>)

description: None

location: (0, 5, 120, 88)

value: None

appModule: <'explorer' (appName u'explorer', process ID 5576) at address 6d29e30>

appModule.productName: u'Microsoft\xae Windows\xae Operating System'

appModule.productVersion: u'10.0.16299.15'

TextInfo: <class 'NVDAObjects.NVDAObjectTextInfo'>

windowHandle: 65912

windowClassName: u'SysListView32'

windowControlID: 1

windowStyle: 1442855744

windowThreadID: 5580

windowText: u'FolderView'

displayText: u'PCM Plus'

IAccessibleObject: <POINTER(IAccessible) ptr=0x8f91df0 at 6e43e90>

IAccessibleChildID: 1

IAccessible event parameters: windowHandle=65912, objectID=-4, childID=1

IAccessible accName: u'PCM Plus'

IAccessible accRole: ROLE_SYSTEM_LISTITEM

IAccessible accState: STATE_SYSTEM_SELECTABLE, STATE_SYSTEM_SELECTED, STATE_SYSTEM_MULTISELECTABLE, STATE_SYSTEM_FOCUSED, STATE_SYSTEM_FOCUSABLE, STATE_SYSTEM_VALID (19922950)

IAccessible accDescription: exception: (-2147352573, 'Member not found.', (None, None, None, 0, None))

IAccessible accValue: None

 

 

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