Re: Must be frustrating
Gene New Zealand <hurrikennyandopo@...>
Does the next snapshot with the tool need to be installed? When i have tried it i basically got the person to download it then start up the copy of nvda without installing it from the documentation screen that you get when you download it.
I then while it was talking got her to go into preferences of nvda then go down to tools then the com fixing tool. She then pressed the enter key on it a message came up and she said yes to it but she said it did not fix the problem.
Does it need to be installed for it to work or is that part of the tool not finished yet?
I will be getting her to day as well to save her log told her how to do it and also to set logging level to debug.
Hopefully we can get it fixed this time i will try going into command prompt and doing it that way. I guess as long as i can see or hear the problem i can tell if it is the same. Hopefully the above does or i will have to guide her to start the remote add on so i can have a sus.
On 3/17/2018 1:14 AM, Quentin Christensen wrote:
Check out my website for NVDA tutorials and other blindness related material at http://www.accessibilitycentral.net Regardless of where you are in New Zealand if you are near one of the APNK sites you can use a copy of the NVDA screen reader on one of their computers. To find out which locations (or location) is near to you please visit http://www.aotearoapeoplesnetwork.org/content/partner-libraries (Aotearoa People's Network Kaharoa). To find an NVDA certified expert near you, please visit the following link https://certification.nvaccess.org/. The certification page contains the official list of NVDA certified individuals from around the world, who have sat and successfully passed the NVDA expert exam.