Re: New windows update failed please help

juan gonzalez <jgonzalezh614@...>

Sorry to hear about your issue, I do agree that you will have to start from scratch again and retrieving your files will be quite the task which should be left to a technician. For future reference or for anybody else. If you have a smart phone and can download and use the Seeing AI app by Microsoft it will read out what is displayed on your screen if you don't have screen reader output. I know this doesn't help you now but for the future. Take your PC to a qualified shop to see what they can do to keep your files and restore your OS. Good luck.

-----Original Message-----
From: <> On Behalf Of Kenny Peyattt jr.
Sent: Thursday, May 3, 2018 12:03 PM
Subject: Re: [nvda] New windows update failed please help

That was the wrong thing to do. When narrator tells you not to shut down the computer it means exactly that. Now you will need to reformat the hard drive.
Kenny Peyatt jr.

-----Original Message-----
From: [] On Behalf Of Caleb Neyenhuis
Sent: Thursday, May 03, 2018 2:11 AM
Subject: [nvda] New windows update failed please help

Hi all
I tryed to update latest windows update
I thought it was talking to long so i force shutdown my computer which stuffed it up with drivers not working Any way i can fix it with out losing my apps i have installed and files as well Thanks

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