Wow, sounds like you have tried all the bases. I suggest you try the Microsoft Accessibility desk and see if they have any bright ideas. Can you possibly write your comments in notepad and then paste them into the comments section?
From: <firstname.lastname@example.org> on behalf of Adlevision <neill.hadder@...>
I rely on the commenting feature in Word to provide feedback on student papers, and NVDA gets hung up in a loop of some kind when I attempt to edit comments, or at least comments that are several lines long. I’ll be able to insert several comments without a problem, but ultimately I’ll encounter the following symptoms:
Rebooting Word at least gets back to the known universe, but the same problems will continue.
I’m not sure how many people rely on comments to the extent I do, or author/edit comments as lengthy as mine. I’m at my wits end, though, since it’s final exam time. Jaws, meanwhile, randomly goes silent when editing Word documents, comments or no comments, though it copes with the comments payne reliably. Narrator requires 10 seconds to respond to arrow keys in the comments payne. Don’t get me started regarding Voiceover and Word on Mac…
Can anyone else reproduce the behaviors noted above and offer an idea of what is going on?
Thanks in advance. NVDA 2018.1.1, latest Office 365, Windows 10 (1709).
R. Neill Hadder, Ph.D.
Senior Lecturer and Internship Coordinator
Texas State University
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