OK so I just tried what you said to do and when I get to the add-ons list after I’ve disabled the mall and I press alt E to re-enable one of them and then press escape to exit no dialogue pops up and nothing happens and no add on‘s are re-enabled
On Jun 4, 2018, at 11:22 AM, Kerryn Gunness via Groups.Io < k_gunness@...> wrote:
hi joseph lee
i was trying to contact you privately, but not sure
if you got the email
could you contact me
email is
thank you so much
kerryn
----- Original Message -----
Sent: Monday, June 04, 2018 11:09
AM
Subject: Re: [nvda] browse mode
Hi,
I see. Please do report back with results.
Cheers,
Joseph
I’ve been using NVDA off and on for a while now but I
really try not to use my computer for a whole Lot of things anymore because
it’s just easier to use my phone or fire tablet to do things
but there is one thing that I
was having a hard time doing on my tablet so I thought I would try to use my
computer and I was trying to navigate the web to do this and that’s when I
noticed the problem I have a little bit of experience with other screen
readers but this is the first time I’ve ever experienced this problem and I’m
not so good with the more advanced stuff like aeror logging and things like
that I am however OK with what you have suggested I can try that to reproduce
the problem
Hi,
So if I get this right, disabling all add-ons fixed the
issue where NVDA said things like “no next checkbox” when you press H from
web browsers? This is going to be very interesting indeed.
Please try the following for me:
- Restart with all
add-ons disabled (please follow the message I wrote yesterday as to how to
do it).
- With NVDA restarted
this way, go to NVDA menu, go to Tools, and select “Manage
add-ons”.
- Go through each
add-on entry and press Alt+E to enable that add-on alone.
- Immediately after
enabling an add-on, press Escape to close Add-ons Manager and say “yes”
when asked to restart.
- Try using a web
browser and see if the problem you’ve described earlier
returns.
- Repeat steps 2
through 5 for another add-on until you encounter the issue
again.
I’m curious: how long have you been using NVDA and how
comfortable are you with this? I’m curious because I get a feeling that you
might be a recent user or might not be familiar with certain
things.
Cheers,
Joseph
hi so doing with Joseph said
and putting NVDA in safe mode seems to have fixed the problem in terms of
which ad on caused the problem I can’t say for sure because when I tried to
enable one add on at a time and then restart nvda they all enabled at once
so I’m not sure which one is the issue or if any of them were the issue but
I will remember this for next time
Modern computers
and even going back to XP didn't need optimization to function properly
with screen-readers. The symptoms described have nothing to do with
whether anything is optomized. Optomizing may make the computer work
more efficiently with a screen-reader or it may do something like stop a
crashing problem if the file pane in file Explorer is on. Or it may
make something like a file and folder list appear in a screen-reader
friendly format. But no optimization nor lack of it would cause or
stop the current problem. These are needless
complications.
I don't know what
the solution to the problem is but none of the things you discuss will
solve it.
----- Original
Message -----
Sent: Sunday, June
03, 2018 7:56 PM
Subject: Re: [nvda]
browse mode
Which would essentially
leave him on the net exposed to every piece of
malware known to
hackerdom. I'm thinking perhaps not?
Brennen, there is an awful lot
you don't tell us, ie, what version of
Windows you're using, what
browser you're using, whether you've
optimized your computer for use by
blind individuals, including
browser accessibility settings, and
whether or not your version of
NVDA is portable or a standard
installation.
I would suggest also viewing your event logs under
control panel >
administrative tools, both in terms of systems &
application logs as
well as your NVDA log to see if any errors are
shown.
On 6/3/18, Sam Taylor <samtaylor9@...> wrote:
>
This comes from a forum so has no guarantee:
>
>
Hi,
>
> You could just stop all the Sophos services if you're
a local admin.
>
> The following command would do
it:
>
> wmic service where "caption like '%Sophos%'" call
stopservice
>
> Note: Change stopservice to startservice to
start them back up.
>
>
>> On 4 Jun 2018, at 10:00,
Brennen Kinch <brennenkinch@...>
wrote:
>>
>> how do i disabel
it
>>
>>
>>> On Jun 3, 2018, at 7:59 PM, Sam
Taylor <samtaylor9@...>
wrote:
>>>
>>> That may well be the problem. You
may like to try an alternative or
>>> temporarily disable it,
seeing if the problem is
eleviated.
>>>
>>>
>>>> On 4 Jun
2018, at 09:56, Brennen Kinch <brennenkinch@...>
wrote:
>>>>
>>>> I am running sophos
antivirus
>>>>
>>>>
>>>>>
On Jun 3, 2018, at 7:50 PM, Sam Taylor <samtaylor9@...>
wrote:
>>>>>
>>>>> Are you running
HitMan Alert or a Sofos Antivirus professional
product?
>>>>> These can play havoc with keyboard
mappings and
NVDA.
>>>>>
>>>>>
>>>>>>
On 4 Jun 2018, at 09:48, Brennen Kinch <brennenkinch@...>
>>>>>>
wrote:
>>>>>>
>>>>>> yah sorry i
don’t do so well talking about problems through email
but
>>>>>> yes the problem occurs with every shortcut
key in brows mode and it
>>>>>> seems to do just
about every other action but the action it
supposed
>>>>>> to
do
>>>>>>
>>>>>>
>>>>>>>
On Jun 3, 2018, at 7:33 PM, Gene <gsasner@...>
wrote:
>>>>>>>
>>>>>>> The
symptoms described don't match the problem. Here is the
original
>>>>>>>
description:
>>>>>>>
>>>>>>>
when I press the H key for headings it says no checkboxes no edit
box
>>>>>>> no link but it doesn’t say anything
about headings
>>>>>>> Nothing was stated about
web pages not being able to be read.
>>>>>>>
Nothing was said about any occurrence of the word "unknown"
being
>>>>>>>
spoken.
>>>>>>>
>>>>>>> I
have never seen this description of symptoms associated with
the
>>>>>>> problem the corrective procedure is
supposed to correct. I see no
>>>>>>> reason
to perform this corrective procedure until there is
some
>>>>>>> indication that the problem has any
of the symptoms associated with
>>>>>>> the
problem this procedure is supposed to fix.
>>>>>>>
Gene
>>>>>>> ----- Original Message
-----
>>>>>>>
>>>>>>>
From: Gene New Zealand
>>>>>>> Sent: Sunday, June
03, 2018 5:45 PM
>>>>>>> To: nvda@nvda.groups.io
>>>>>>>
Subject: Re: [nvda] browse
mode
>>>>>>>
>>>>>>> the
tool Brian is refering to if it is the same bug i think it
might
>>>>>>> be
>>>>>>>
grab a copy of nvda 2018.2 rc2 and download it and install it to
your
>>>>>>>
>>>>>>>
computer. Then while nvda is running use the nvda key + letter N
to
>>>>>>> go
>>>>>>> into
the preferences of nvda then go to tools a sub menu will
come
>>>>>>> off
>>>>>>>
it then locate the following menu called Run COM Registration
Fixing
>>>>>>>
>>>>>>>
tool... then press the enter
key.
>>>>>>>
>>>>>>> I am
not sure after that but after the process should register
any
>>>>>>> broken dlls that nvda needs to
use.
>>>>>>>
>>>>>>> let
us know if it does the
trick.
>>>>>>>
>>>>>>> By
the way after you press the enter key on it the menu e pointed
you
>>>>>>>
>>>>>>>
towards i am not sure if there are any thing or screen after that
to
>>>>>>>
follow.
>>>>>>>
>>>>>>>
Gene nz
>>>>>>>
>>>>>>> On
6/3/2018 9:30 PM, Brian's Mail list account via Groups.Io
wrote:
>>>>>>> > If you can run the latest
master, and the problem is what I think
>>>>>>>
> is
>>>>>>> > being suspected, then it has
a tool that attempts to fix such
>>>>>>> >
problems
>>>>>>> > in windows
installations.
>>>>>>> >
Brian
>>>>>>> >
>>>>>>>
> bglists@...
>>>>>>>
> Sent via blueyonder.
>>>>>>> > Please
address personal E-mail to:-
>>>>>>> > briang1@...,
putting 'Brian Gaff'
>>>>>>> > in the display
name field.
>>>>>>> > ----- Original Message
----- From: "Brennen Kinch"
>>>>>>> > <brennenkinch@...>
>>>>>>>
> To: <nvda@nvda.groups.io>
>>>>>>>
> Sent: Sunday, June 03, 2018 1:51 AM
>>>>>>>
> Subject: Re: [nvda] browse mode
>>>>>>>
>
>>>>>>> >
>>>>>>>
> can I Skype with Eugene so we can work out some of those things
I’m
>>>>>>> >
>>>>>>>
> not sure I could write them all down in the
email
>>>>>>> >> On Jun 2, 2018, at 8:49 PM,
Gene New Zealand
>>>>>>> >> <hurrikennyandopo@...>
wrote:
>>>>>>>
>>
>>>>>>> >>
hi
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> Out of curiosity do you
hear sounds or hear browse mode and focus
>>>>>>>
>> mode
>>>>>>> >> when you go between
those modes?
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> if it is the sound one i
think you hear a letter sound and when
>>>>>>>
>> you are
>>>>>>> >> out of focus
mode you hear another sound.
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> if you want to hear them
spoken have a look under the browse mode
>>>>>>>
>> settings and uncheck the following box called Audio indication
of
>>>>>>> >>
focus
>>>>>>> >> and browse
modes
>>>>>>>
>>
>>>>>>> >> then save your
settings.
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> If you tab a couple of
times do you hear unknown or pane?
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> Do you also hear it
under say the running applications part on
>>>>>>>
>> windows
>>>>>>> >> and it is not
speaking the icons down there and some other
stuff
>>>>>>> >>
like
>>>>>>> >>
that?
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> By the way which version
of nvda are you running? did you download
>>>>>>>
>> the
>>>>>>> >> latest nvda 2018.2
rc2 version if so there is a tool in this
>>>>>>>
>> version of
>>>>>>> >> nvda that
might fix it.
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> If you are not really
getting that stuff then we can sus
some
>>>>>>> >> thing
else
>>>>>>> >> out and maybe narrow it a
little.
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >> Gene
nz
>>>>>>>
>>
>>>>>>>
>>
>>>>>>>
>>
>>>>>>> >>> On 6/3/2018 11:50
AM, Brennen Kinch wrote:
>>>>>>> >>> no
I’m using the full version of NVDA not any snapshots also
it
>>>>>>> >>> looks like I am in the
full webpage when I’m doing this so I’m
>>>>>>>
>>> not
>>>>>>> >>> sure what’s
going on and it seems to be happening with all
web
>>>>>>> >>> browsers as
well
>>>>>>> >>>> On Jun 2, 2018, at
5:06 PM, Brennen Kinch
>>>>>>> >>>>
<brennenkinch@...>
>>>>>>>
>>>> wrote:
>>>>>>>
>>>>
>>>>>>> >>>> hi has
anyone had any trouble with using brows mode in
latest
>>>>>>> >>>> versions of
NVDA
>>>>>>> >>>> particularly with
using the shortcut keys in brows mode for
>>>>>>>
>>>> example
>>>>>>> >>>>
when I press the H key for headings it says no checkboxes
no
>>>>>>> >>>>
edit
>>>>>>> >>>> box no link but it
doesn’t say anything about headings
>>>>>>>
>>>> I have tried uninstalling and reinstalling NVDA am
resetting my
>>>>>>>
>>>>
>>>>>>> >>>>
configurations of no luck can anyone please help
me
>>>>>>>
>>>>
>>>>>>> >>>> Sent
from my iPhone
>>>>>>>
>>>
>>>>>>>
>>>
>>>>>>>
>>
>>>>>>>
>>
>>>>>>>
>>
>>>>>>>
>>
>>>>>>>
>
>>>>>>> >
>>>>>>>
>
>>>>>>> >
>>>>>>>
>
>>>>>>>
>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>
>
--
Remember! Friends Help Friends Be Cybersafe
Jackie
McBride
Helping Cybercrime Victims 1 Person at a Time
https://brighter-vision.com
|
