From: nvda@nvda.groups.io <nvda@nvda.groups.io> On Behalf Of Kerryn Gunness via Groups.Io
Sent: Saturday, June 16, 2018 12:45 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Invitation: Introduction to NVDA Technical Support part 1, June 23, 2018 at 17:00 UTC

 

----- Original Message -----

From: Joseph Lee

To: 'NVDA screen reader development'

Sent: Saturday, June 16, 2018 12:54 PM

Subject: [nvda] Invitation: Introduction to NVDA Technical Support part 1, June 23, 2018 at 17:00 UTC

 

Hi all,

 

I’d like to invite you to the first of the three online seminars on Introduction to NVDA Technical Support. Due to financial and other reasons, we’ll be using TeamTalk 5.

 

Seminar details:

 

• Date: June 23, 2018 at 17:-00 UTC (10 AM Pacific, 1 PM Eastern and elsewhere)
• Location: josephsl.net TeamTalk server (server is josephsl.net, 10333 for both TCP and UDP)
• Duration: about an hour

 

Topics to be covered:

• What is technical support
• Basic NVDA concepts useful for tech support purposes, such as object navigation, focus versus review cursor overview and so on

 

Things to do before coming to the seminar:

• Read NVDA user guide
• Become familiar with NVDA commands and features, especially 2018.2 features
• Come up with at least three questions users may have about NVDA concepts and commands that may show up in tech support sessions

 

Hope to see you all next week.

Cheers,

Joseph