Re: NVDA stops speaking

Quentin Christensen

If you, before encountering the issue (ie before closing mail), restart NVDA with addons disabled - NVDA+q then down arrow to that option and enter.  Does the issue still occur?  If not, that could indicate one of the add-ons is being troublesome.

Either way, perhaps a copy of your log might shed some light on it.  See here for how to get the log: and could you perhaps send me a copy to info@... and I'll have a look and see if there is anything in there that might help?



On Tue, Jun 19, 2018 at 11:33 PM, Mark <mark@...> wrote:

Hi got a problem with NVDA

Using the latest version with windows 10 all up to date

If I close windows mail the pc stops talking and I have to quit nvda or restart it

The funny thing is when I press insert Q nvda starts speaking again but nothing else

Also if I go in to my folders it speaks the folder for example music but when I errow down it does not speak I have to reload NVDA

I have tried resetting NVDA

Back to factory settings all seams to be fine

How ever all my addons are still there

Can any one help Please



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Quentin Christensen
Training and Support Manager

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