Re: Lots Of NVDA Freezes


Jim Homme
 

Hi Jackie,

If you can point me to instructions, I would be very grateful. I’d be glad to take it from there.

 

Thanks.

 

Jim

 



==========
Jim Homme
Product Manager
Digital Accessibility
Bender Consulting Services
412-787-8567
https://www.benderconsult.com/our%20services/hightest-accessible-technology-solutions
People with disabilities, access job openings at https://www.benderconsult.com/careers/job-openings

 


From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Jackie <abletec@...>
Sent: Thursday, June 21, 2018 2:33:49 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Lots Of NVDA Freezes
 
Jim, I'm running Win 10 & latest NVDA & not experiencing those sorts
of problems. It'd be interesting to see if your event logs contain
anything notable, ie, I'm wondering if this could possibly be
hardware-related.

On 6/21/18, Jim Homme <jhomme@...> wrote:
> Hi,
> As far as I can figure out, I’m having so many freezes with NVDA since
> Windows 10 was updated, NVDA went to 2018.2.1, or both, that I can’t
> reliably use NVDA. As far as I can tell, NVEA is not crashing, because I am
> looking for the old log file by using Windows+R, then typing temp and
> looking for it in that folder. I have debug turned on for the log. When NVDA
> freezes, it seems that the keyboard freezes. I have been trying to run
> either JAWS or Narrator, then passing the NVDA+F1 key stroke to get at the
> existing log, because I’m assuming that NVDA is still running, since I have
> not found the old log hanging around. I could really use some advise
> diagnosing this issue, so that I can either add to a GitHub issue some
> useful information or make a new one.
>
> Thanks so much for letting me rant.
>
> Jim
>
>
>
> ==========
> Jim Homme
> Product Manager
> Digital Accessibility
> Bender Consulting Services
> 412-787-8567
> https://www.benderconsult.com/our%20services/hightest-accessible-technology-solutions
> People with disabilities, access job openings at
> https://www.benderconsult.com/careers/job-openings
>
>
>
>
>
>


--
Remember! Friends Help Friends Be Cybersafe
Jackie McBride
Helping Cybercrime Victims 1 Person at a Time
https://brighter-vision.com



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