Re: Lots Of NVDA Freezes


Jim Homme
 

Hi Jackie,

Thanks. For a short while, I’m going to run with no add-ons enabled, then enable one, then the other, only running one at a time, then combinations of of them.

 

Jim

 

 



==========
Jim Homme
Product Manager
Digital Accessibility
Bender Consulting Services
412-787-8567
https://www.benderconsult.com/our%20services/hightest-accessible-technology-solutions
People with disabilities, access job openings at https://www.benderconsult.com/careers/job-openings

 


From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Jackie <abletec@...>
Sent: Thursday, June 21, 2018 3:15:55 PM
To: nvda@nvda.groups.io
Subject: Re: [nvda] Lots Of NVDA Freezes
 
Your event viewer is under Administrative Tools' in Control Panel. I'd
be looking at both systems & applications events.

On 6/21/18, Jim Homme <jhomme@...> wrote:
> Hi Jackie,
>
> If you can point me to instructions, I would be very grateful. I’d be glad
> to take it from there.
>
>
>
> Thanks.
>
>
>
> Jim
>
>
>
>
> ==========
> Jim Homme
> Product Manager
> Digital Accessibility
> Bender Consulting Services
> 412-787-8567
> https://www.benderconsult.com/our%20services/hightest-accessible-technology-solutions
> People with disabilities, access job openings at
> https://www.benderconsult.com/careers/job-openings
>
>
>
>
> ________________________________
> From: nvda@nvda.groups.io <nvda@nvda.groups.io> on behalf of Jackie
> <abletec@...>
> Sent: Thursday, June 21, 2018 2:33:49 PM
> To: nvda@nvda.groups.io
> Subject: Re: [nvda] Lots Of NVDA Freezes
>
> Jim, I'm running Win 10 & latest NVDA & not experiencing those sorts
> of problems. It'd be interesting to see if your event logs contain
> anything notable, ie, I'm wondering if this could possibly be
> hardware-related.
>
> On 6/21/18, Jim Homme <jhomme@...> wrote:
>> Hi,
>> As far as I can figure out, I’m having so many freezes with NVDA since
>> Windows 10 was updated, NVDA went to 2018.2.1, or both, that I can’t
>> reliably use NVDA. As far as I can tell, NVEA is not crashing, because I
>> am
>> looking for the old log file by using Windows+R, then typing temp and
>> looking for it in that folder. I have debug turned on for the log. When
>> NVDA
>> freezes, it seems that the keyboard freezes. I have been trying to run
>> either JAWS or Narrator, then passing the NVDA+F1 key stroke to get at
>> the
>> existing log, because I’m assuming that NVDA is still running, since I
>> have
>> not found the old log hanging around. I could really use some advise
>> diagnosing this issue, so that I can either add to a GitHub issue some
>> useful information or make a new one.
>>
>> Thanks so much for letting me rant.
>>
>> Jim
>>
>>
>>
>> ==========
>> Jim Homme
>> Product Manager
>> Digital Accessibility
>> Bender Consulting Services
>> 412-787-8567
>> https://www.benderconsult.com/our%20services/hightest-accessible-technology-solutions
>> People with disabilities, access job openings at
>> https://www.benderconsult.com/careers/job-openings
>>
>>
>>
>>
>>
>>
>
>
> --
> Remember! Friends Help Friends Be Cybersafe
> Jackie McBride
> Helping Cybercrime Victims 1 Person at a Time
> https://brighter-vision.com
>
>
>
>
>
>
>


--
Remember! Friends Help Friends Be Cybersafe
Jackie McBride
Helping Cybercrime Victims 1 Person at a Time
https://brighter-vision.com



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