Re: accessibility training is important too.

Brian's Mail list account

Yes a friend of mine is very good in his mind but finds words on the phone hard and this often does get people in support not wanting to engage with him on the phone. He is not stupid, just not as eloquent. its a tough one, in theory typed stuff should have the same procedures in place as the voice call system does. However this is getting a little off topic now.

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----- Original Message -----
From: "Robert Kingett" <kingettr@...>
To: <>
Sent: Sunday, June 24, 2018 12:11 PM
Subject: Re: [nvda] accessibility training is important too.

On the phone, I can get to a level 2 person. I just haven't quite figured out how to make them transfer me through text chat. I thought about calling them through IP Relay, but then, I am hung up on if I do that.

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