Re: Quick help with outlook?

Ervin, Glenn

I thought that it was reported to be a problem when replying to a rich text document.

That would be if the original sender has their Outlook set to use Rich Text format.

Perhaps I’m wrong and that was something else?





From: <> On Behalf Of Gene
Sent: Sunday, June 24, 2018 3:53 PM
Subject: Re: [nvda] Quick help with outlook?


Even so, it strains credulity that the problem is a general one to that version of Outlook.  Since we haven't seen any such questions or complaints before, it is far more likely that the problem is some sort of corruption of something on that machine.


I would have a sighted person look at the screen when a message is replied to and see if the sighted person can get to those fields.  It cannot be assumed that this is a screen-reader problem.


Is there a reason this person has to use Outlook?  Of course, the person may have to use Word and other office programs for doing things in an institutional or business environment but if the person can use any e-mail program, why use Outlook?



----- Original Message -----

Sent: Sunday, June 24, 2018 11:17 AM

Subject: Re: [nvda] Quick help with outlook?


Thanks, but of course that is part of the problem. this particular system
was only upgraded as far as Windows 7, despite my recommendation of
upgrading to Windows 10.

I didn't install the office suite, so can't say what version of Outlook it
even is.

Thanks, Eric

On June 24, 2018 11:23:50 AM ely.r@... wrote:

I am using Outlook 365, NVDA latest version  and no add on. Here Outlook
does not come up in browse mode so I am able to use the shift tab right
away. Sometime when I do the shift tab NVDA first speaks the message
position, but at the same time it does move to the Subject line and read the
contents. Guessing this is of no help what so ever, but wanted to let you
know with this configuration, by the way latest version of Windows 10, that
what you are expecting to happen for your client is working here.

Dr. Rick Ely
TVI, Vision Consultant
451 Rocky Hill Road
Florence, MA 01062
&413()  727-3038

-----Original Message-----
From: <> On Behalf Of erik burggraaf
Sent: Sunday, June 24, 2018 11:01 AM
Subject: [nvda] Quick help with outlook?

Hi all, I need to help some one using outlook and I don't have access to it.
When he does a reply, it puts him into brows mode.  So, he can type a reply,
but he can't reach the to and subject lines.  I had him do insert space to
turn browse mode off, but he was still unable to reach other fields using
shift tab.

Does any one know if those fields have  alt key nemonics, or some other nvda
accessible way to reach them?



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